CHI311 vs RUSH Staff App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CHI311
Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.
- Submit new service requests
- Track request status and resolution times
- Attach photos to requests
- Map request locations
- Create an account for tracking
- Search knowledge articles
- View neighborhood requests
Read full descriptionHide full description
See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!
RUSH Staff App
This application provides authorized personnel with access to essential Rush enterprise resources. It serves as a central hub for staff to connect with the medical center's systems and information.
- Access to enterprise resources
- Connect to medical center systems
- Centralized information hub
- Staff-specific tools
Read full descriptionHide full description
Rush University Medical Center Rush Staff App is an provides access to various Rush enterprise resources.
Screenshots
Verdict
The clearest difference is rating: RUSH Staff App at 5.0 against CHI311's 2.5. RUSH Staff App also leads on device support (3 vs 1) and iOS requirement (14.1 vs 17.6). CHI311's advantage is ratings volume (245 vs 1) and update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RUSH Staff App holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 245 ratings behind it against 1, so its average is the more settled of the two.
CHI311 ships an update every 3 weeks, RUSH Staff App every 3 months. The most recent releases landed on October 21, 2026 and October 14, 2026 respectively.
| Parameter | CHI311 | RUSH Staff App |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (245 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 14.0% of reviews | — |
| Number of ratings | 245 — better | 1 |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 14.1 — better |
| Further details — not scored | ||
| Size | 29 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Chicago | Rush University Medical Center |
Customer experience
CHI311
RUSH Staff App
Bugs and requests
CHI311
Reported bugs
3 issues- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions
Requested features
3 requests- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features
RUSH Staff App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CHI311
No in-app purchases
RUSH Staff App
No in-app purchases
