CHI311 vs RedDot Alert Safety System
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CHI311
Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.
- Submit new service requests
- Track request status and resolution times
- Attach photos to requests
- Map request locations
- Create an account for tracking
- Search knowledge articles
- View neighborhood requests
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See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!
RedDot Alert Safety System
This application enables employees to trigger emergency alerts for their business. Alerts are sent to a central hub for real-time response and also to first responders via email and text.
- Emergency alert triggering
- Real-time central hub monitoring
- Automatic first responder notification
- Email and text alerts
- Business-specific emergency response
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RedDot Alert is an emergency response application for businesses. Businesses that purchase RedDot Alert, empower their employees to utilize the app to trigger an Alert if they are in an emergency of any kind. The emergency Alerts triggered through the RedDot Alert system are immediately sent to a central hub application managed by the the business to respond to the emergency in realtime. They are also sent via email and text automatically to necessary first responders.
Screenshots
Verdict
The clearest difference is rating: CHI311 at 2.5 against RedDot Alert Safety System's 1.0. CHI311 also leads on update cadence (monthly vs every 29 months) and ratings volume (245 vs 1). RedDot Alert Safety System's advantage is iOS requirement (13.0 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CHI311 holds the better App Store score, 2.5 against 1.0. That said, the two scores are not equally well evidenced: CHI311 has 245 ratings behind it against 1, so its average is the more settled of the two.
CHI311 ships an update monthly, RedDot Alert Safety System every 29 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | CHI311 | RedDot Alert Safety System |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (245 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 14.0% of reviews | — |
| Number of ratings | 245 — better | 1 |
| Update frequency | Monthly — better | Every 29 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 2 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Chicago | CSI-C |
Bugs and requests
CHI311
Reported bugs
3 issues- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions
Requested features
3 requests- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features
RedDot Alert Safety System
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CHI311
No in-app purchases
RedDot Alert Safety System
No in-app purchases
Questions
Is CHI311 free?
Is RedDot Alert Safety System free?
Which has better reviews, CHI311 or RedDot Alert Safety System?
Do CHI311 or RedDot Alert Safety System have ads?
Which is updated more often, CHI311 or RedDot Alert Safety System?
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