CHI311 vs Spotman
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CHI311
Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.
- Submit new service requests
- Track request status and resolution times
- Attach photos to requests
- Map request locations
- Create an account for tracking
- Search knowledge articles
- View neighborhood requests
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See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!
Spotman
This app aims to simplify the parking experience by allowing users to reserve spots in advance, ensuring a guaranteed space. It offers a seamless process from arrival to exit, eliminating the need for physical tickets and enabling cashless payments.
- Reserve parking spots in advance
- Guaranteed parking space
- Cashless exits
- Eliminates ticket stubs
- Fast entry and exit from parking lots
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Parking should be fun! Our goal is to get you in (and out) of a parking lot fast. When you reserve a spot, it's yours - no more driving around to find one! We're the last mile solution in travel predictability. Just drive, park, and leave. No more ticket stubs and cashless exits. Stop paying for parking with your time!
Screenshots
Verdict
The clearest difference is rating: Spotman at 5.0 against CHI311's 2.5. Spotman also leads on device support (3 vs 1) and iOS requirement (12.0 vs 17.6). CHI311's advantage is ratings volume (235 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Spotman holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 235 ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 14, 2026 and September 8, 2026 respectively.
| Parameter | CHI311 | Spotman |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (235 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 14.2% of reviews | — |
| Number of ratings | 235 — better | 1 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 54 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Chicago | Metropolis Technologies, Inc. |
Customer experience
CHI311
Spotman
Bugs and requests
CHI311
Reported bugs
3 issues- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions
Requested features
3 requests- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features
Spotman
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CHI311
No in-app purchases
Spotman
No in-app purchases
