CHI311 vs Safeguard Access Plus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CHI311
Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.
- Submit new service requests
- Track request status and resolution times
- Attach photos to requests
- Map request locations
- Create an account for tracking
- Search knowledge articles
- View neighborhood requests
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See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!
Safeguard Access Plus
This app offers convenient, hands-free access to self-storage facilities. It allows users to open gates and doors without touching their phone, pay rent, communicate with the facility, and track activity. Locate nearby facilities easily.
- Hands-free gate and door access
- In-app rent payments
- Direct facility communication
- Activity log tracking
- Facility location search
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Safeguard Access Plus brings a new level of convenience to your storage experience by granting you seamless, hands-free access to your facility. Simply drive up to the gate, and it will open like magic! No need to remove your phone from your pocket or search for an app. Simplify your self storage experience with Safeguard Access Plus. Key App Features: • Hands-Free Access: Enter and exit the property, open doors, gates, or elevators without touching your phone (enable location services in settings for this feature). • Easy Payments: Conveniently pay your self storage rent directly from your mobile device. • Facility Communication: Effortlessly call or email your Safeguard Self Storage facility. • Activity Tracking: View your activity logs at your self storage property. • Facility Search: Locate nearby Safeguard Self Storage facilities with ease. *Available at select Safeguard Self Storage facilities, contact us to learn more.
Screenshots
Verdict
The clearest difference is rating: Safeguard Access Plus at 4.1 against CHI311's 2.5. Safeguard Access Plus also leads on device support (3 vs 1) and iOS requirement (15.1 vs 17.6). CHI311's advantage is update cadence (every 3 weeks vs every 4 months) and review sentiment (14% vs 0%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Safeguard Access Plus holds the better App Store score, 4.1 against 2.5. Both are backed by a comparable volume of ratings — 245 and 117 respectively. Written reviews complicate that: 14% of CHI311's written reviews are positive against 0% of Safeguard Access Plus's, so the app with the better star average is not the one people write more warmly about.
CHI311 ships an update every 3 weeks, Safeguard Access Plus every 4 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | CHI311 | Safeguard Access Plus |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (245 ratings) | 4.1 (117 ratings) — better |
| Positive reviews | 14.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 245 — better | 117 |
| Update frequency | Every 3 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 29 MB | 52 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Chicago | SafeGuard Access Plus |
Customer experience
CHI311
Safeguard Access Plus
Bugs and requests
CHI311
Reported bugs
3 issues- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions
Requested features
3 requests- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features
Safeguard Access Plus
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CHI311
No in-app purchases
Safeguard Access Plus
No in-app purchases
Questions
Is CHI311 free?
Is Safeguard Access Plus free?
Which has better reviews, CHI311 or Safeguard Access Plus?
Do CHI311 or Safeguard Access Plus have ads?
Which is updated more often, CHI311 or Safeguard Access Plus?
Other comparisons
