CHI311 vs Glenview 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CHI311
Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.
- Submit new service requests
- Track request status and resolution times
- Attach photos to requests
- Map request locations
- Create an account for tracking
- Search knowledge articles
- View neighborhood requests
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See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!
Glenview 311
Report non-emergency issues like potholes or street light outages to your local government. Track the status of your requests and receive notifications upon completion.
- Report non-emergency service requests
- Track request status
- Receive completion notifications
- Geolocating for precise issue reporting
- Dynamic user interface
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The Glenview 311 app offers the Glenview community with quick and easy mobile access to the Village’s non-emergency services. From our Public Works team, to Code Enforcement and Animal Services, citizens can use this tool for reporting non-emergency concerns that affect your quality of life; i.e. potholes, street light outages and loose animals. It allows for the convenient submission, handling and tracking of service requests, offers a dynamic user interface, and includes geolocating features to pinpoint the location of the service need. All reports will be routed to the appropriate Village Department to be addressed in a timely manner, and you can even be notified when the work is complete. The Glenview 311 app is developed by SeeClickFix (a division of CivicPlus) under contract with the Village of Glenview.
Screenshots
Verdict
The clearest difference is rating: Glenview 311 at 5.0 against CHI311's 2.5. CHI311's advantage is ratings volume (245 vs 9). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Glenview 311 holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 245 ratings behind it against 9, so its average is the more settled of the two.
CHI311 ships an update monthly, Glenview 311 every 6 weeks. The most recent releases landed on November 6, 2026 and October 30, 2026 respectively.
| Parameter | CHI311 | Glenview 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (245 ratings) | 5.0 (9 ratings) — better |
| Positive reviews | 14.0% of reviews | — |
| Number of ratings | 245 — better | 9 |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 17.6 — better | 18.0 |
| Further details — not scored | ||
| Size | 29 MB | 151 MB |
| Age rating | 4+ | 12+ |
| Developer | City of Chicago | Village of Glenview |
Customer experience
CHI311
Glenview 311
Bugs and requests
CHI311
Reported bugs
3 issues- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions
Requested features
3 requests- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features
Glenview 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CHI311
No in-app purchases
Glenview 311
No in-app purchases
