CHI311 vs Drive
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CHI311
Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.
- Submit new service requests
- Track request status and resolution times
- Attach photos to requests
- Map request locations
- Create an account for tracking
- Search knowledge articles
- View neighborhood requests
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See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!
Drive
This platform streamlines fleet management for Amazon Delivery Service Partners. It offers performance tracking, scheduling, driver coaching, vehicle monitoring, and communication tools for both managers and drivers.
- Performance Dashboard
- Dispatch & Schedule Management
- Coaching & Feedback
- Van & Vehicle Tracking
- Team Messaging
- Incident & Document Management
- Driver Scorecard
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Drive-IQ is the fleet management platform built specifically for Amazon Delivery Service Partners (DSPs). Whether you run a team of 5 or 50 drivers, Drive-IQ gives owners and drivers everything they need in one app — no spreadsheets, no group texts, no guesswork. FOR DSP OWNERS & MANAGERS Performance Dashboard Track your entire team's delivery performance week over week. Drivers are ranked into Platinum, Gold, Silver, and Bronze tiers based on real scorecard data, so you always know who's excelling and who needs support. Dispatch & Schedule Management Build and publish weekly schedules, assign routes, and manage day-of changes in real time. Drivers are notified the moment their schedule is updated. Coaching & Feedback Log coaching sessions directly in the app and track improvement over time. Keep a complete record of every conversation — no more lost notes or he-said-she-said situations. Van & Vehicle Tracking Monitor the readiness and status of every van in your fleet. Track inspections, flag issues, and stay on top of maintenance before it becomes a problem. Team Messaging Send announcements to your entire team or message drivers one-on-one. Pin important posts to the newsfeed so nothing gets missed. Incident & Document Management Drivers can report incidents with photos directly from their phone. Store and share documents — from DA agreements to safety forms — without digging through email. Tasks & Checklists Assign tasks to individuals or the whole team. Track completion in real time so nothing falls through the cracks. FOR DRIVERS Your Personal Scorecard See your weekly performance score, tier ranking, and trend over time. Know exactly where you stand before your next review. Daily Schedule View your assigned route and shift details at a glance. No more "what wave am I on?" texts. Van Inspection Complete your pre-trip vehicle checklist directly in the app and submit it with a photo — fast and paperless. Incident Reporting Report an incident on the spot with photos, location auto-fill, and a clear step-by-step form. Your DSP manager is notified immediately. Messaging & Newsfeed Stay connected with your team. Receive important announcements, read company updates, and message your dispatcher directly. --- Drive-IQ is designed for the pace of DSP operations — built for the people who run routes every day and the owners who need clear visibility into their business. No bloat, no learning curve, just the tools that matter.
Screenshots
Verdict
The clearest difference is rating: Drive at 5.0 against CHI311's 2.5. Drive also leads on device support (3 vs 1) and iOS requirement (15.1 vs 17.6). CHI311's advantage is ratings volume (245 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Drive holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 245 ratings behind it against 5, so its average is the more settled of the two.
CHI311 ships an update every 3 weeks, Drive fortnightly. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.
| Parameter | CHI311 | Drive |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (245 ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 14.0% of reviews | — |
| Number of ratings | 245 — better | 5 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 29 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Chicago | Drive IQ LLC |
Customer experience
CHI311
Drive
Bugs and requests
CHI311
Reported bugs
3 issues- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions
Requested features
3 requests- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features
Drive
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CHI311
No in-app purchases
Drive
No in-app purchases







