AlphaTouch Video Intercom vs +Resident by Concierge Plus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AlphaTouch Video Intercom
See live video of visitors at your door or lobby before answering. Receive notifications on your phone and choose to answer or ignore calls. Remotely unlock doors to grant access to guests.
- Live visitor video feed
- Push notifications for calls
- Answer or ignore calls remotely
- Remote door unlocking
- Front door and lobby integration
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AlphaTouch enables you to see live video of who is visiting you before you answer the call. When a visitor to your building calls you from the AlphaTouch panel at your front door or lobby you will get a notification on your phone. You then have the option to answer or ignore the call. You can also easily unlock the door from the app to let your visitor in the building.
+Resident by Concierge Plus
This app connects residents and staff within managed communities. It offers features for package tracking, amenity booking, communication, and service requests. Access community news, files, and manage visitor information.
- Package Tracking
- Amenity Booking
- Resident Announcements
- File Sharing
- Service Requests
- Visitor Management
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Concierge Plus – Your Community, Connected Your building, your amenities, your neighbours — all in one place. Manage everything about your home from your phone: track packages, book amenities, submit service requests, stay on top of announcements, and more. This app is for residents in communities with an existing login to Concierge Plus. What you can do: Track packages and deliveries the moment they arrive Book amenities and manage your reservations Submit and follow up on service requests Stay up to date with announcements and newsletters Browse and share files through the Media Library Participate in community discussions and classified ads Manage visitor and contractor access View parking, locker, and unit information Check the community calendar for upcoming events Set entry instructions for your suite Post and browse vacancy dates Requires an active resident account through your building's Concierge Plus subscription.
Screenshots
Verdict
The clearest difference is review sentiment: +Resident by Concierge Plus at 100% against AlphaTouch Video Intercom's 24%. AlphaTouch Video Intercom's advantage is rating (4.6 vs 3.3) and ratings volume (3K vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AlphaTouch Video Intercom holds the better App Store score, 4.6 against 3.3. That said, the two scores are not equally well evidenced: AlphaTouch Video Intercom has 3K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 24% of AlphaTouch Video Intercom's written reviews are positive against 100% of +Resident by Concierge Plus's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on October 16, 2026.
| Parameter | AlphaTouch Video Intercom | +Resident by Concierge Plus |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (3K ratings) — better | 3.3 (8 ratings) |
| Positive reviews | 24.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 3K — better | 8 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 69 MB | 79 MB |
| Age rating | 4+ | 4+ |
| Developer | Alpha Media, Inc. | Concierge Plus Inc. |
Customer experience
AlphaTouch Video Intercom
+Resident by Concierge Plus
Bugs and requests
AlphaTouch Video Intercom
Reported bugs
4 issues- App frequently signs users out
- Video feed often fails to load
- Inconsistent behavior when receiving calls
- Compatibility issues with older devices
Requested features
5 requests- Add ability to import virtual keys to digital wallets
- Improve mobile app stability and reliability
- Enhance user interface for better usability
- Provide more control over access management
- Increase volume and audio quality
+Resident by Concierge Plus
Not enough reviews yet to summarise bugs or requests.
In-app purchases
AlphaTouch Video Intercom
No in-app purchases
+Resident by Concierge Plus
No in-app purchases
Questions
Is AlphaTouch Video Intercom free?
Is +Resident by Concierge Plus free?
Which has better reviews, AlphaTouch Video Intercom or +Resident by Concierge Plus?
Do AlphaTouch Video Intercom or +Resident by Concierge Plus have ads?
Which is updated more often, AlphaTouch Video Intercom or +Resident by Concierge Plus?
Other comparisons
