Comparison

DKN Cloud NA vs CORE Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DKN Cloud NA

Control and monitor your Daikin air conditioning units connected to Airzone DKN NA systems. Adjust settings like temperature, mode, and fan speed remotely. Create schedules and invite other users to manage your climate.

Highlights
  • On and off control
  • Set temperature
  • Operation mode selection
  • Fan speed adjustment
  • Air direction control
  • Create schedules
  • Invite users
Features
Read full description

The Airzone DKN Cloud NA app can control and monitor your Airzone DKN NA (american market) connected to Daikin air conditioning units (SkyAir and VRV)*. Important: this app is not compatible with the Airzone DKN WServer device. Features: - On and off. - Setpoint temperature. - Operation mode. - Fan speed. - Air direction. You will also be able to create schedules and invite users to control your unit. For further information, please, visit http://dknna.com (*) Compatibility based on the Daikin indoor unit.

About

CORE Service

This app provides a wireless interface for commercial HVAC technicians to control and service specific Lennox rooftop units. It offers guided setup, enhanced testing, and parameter configuration to streamline the service process.

Highlights
  • Wireless mobile service app
  • Guided setup with progress indicators
  • Enhanced test functionality
  • Real-time sensor readings and trending
  • Parameter configuration
  • Exportable setup summaries
Features
Read full description

This app is the interface for the Lennox® CORE Unit Controller in Model L (L*M), Enlight (L*T), Xion (L*X) and Strategos (S*H) Commercial Rooftop Units. You must be within 25ft of a unit to connect and utilize this app. The Lennox® CORE Control System reinvents the service process in the palm of your hand with a wireless mobile service app, making setup and service faster than ever before. This app is intended for commercial HVAC service technicians to interface with CORE Unit Controller equipped unitary packaged rooftop units. App Features: - Guided Setup with progress indicators, detailed help, and exportable summaries drive simple and trouble-free setup, reducing commissioning times over similar systems. - Enhanced Test Functionality provides real-time sensor readings, trending, and reports that enable easy troubleshooting. - Ability to set and configure parameters of the CORE Control System drive tailored sequences of operation and make the CORE Unit Controller the most flexible Lennox has to offer.

Screenshots

DKN Cloud NA4 screens
CORE Service3 screens

Verdict

The call

The clearest difference is rating: CORE Service at 3.6 against DKN Cloud NA's 1.5. DKN Cloud NA's advantage is ratings volume (96 vs 19) and iOS requirement (11.0 vs 15.6). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CORE Service holds the better App Store score, 3.6 against 1.5. That said, the two scores are not equally well evidenced: DKN Cloud NA has 96 ratings behind it against 19, so its average is the more settled of the two. Written reviews complicate that: 5% of DKN Cloud NA's written reviews are positive against 0% of CORE Service's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

DKN Cloud NA ships an update every 6 months, CORE Service every 3 months. The most recent releases landed on October 14, 2026 and October 7, 2026 respectively.

Scorecard3 real differences · 7 level
DKN Cloud NA versus CORE Service: the parameters behind the verdict, then further details
ParameterDKN Cloud NACORE Service
PriceFreeFree
Rating1.5 (96 ratings)3.6 (19 ratings) — better
Positive reviews4.9% of reviews — better0.0% of reviews
Number of ratings96 — better19
Update frequencyEvery 6 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better15.6
Further details — not scored
Size28 MB47 MB
Age rating4+4+
DeveloperCorporacion Empresarial Altra SLLennox Industries

Customer experience

DKN Cloud NA

All ratings96 ratings
Positive8.3%
Neutral2.1%
Negative89.6%
Written reviews82 reviews
Positive4.9%
Neutral2.4%
Negative92.7%

CORE Service

All ratings19 ratings
Positive63.2%
Neutral0.0%
Negative36.8%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

DKN Cloud NA

Reported bugs

26 issues
  • App crashes or freezes
  • Loses connection to units frequently
  • DKN Cloud service frequently disconnects
  • Set point temperatures drift or change arbitrarily
  • Units randomly disconnect or go offline
Show 21 more
  • App shows incorrect temperatures
  • App fails to reconnect after losing connection
  • Error messages like 'DKN Not Connected' or 'Oops, try again later'
  • App logs out frequently and requires re-login
  • Automatic mode behaves erratically
  • Scheduling function does not work reliably
  • Bluetooth connectivity issues, especially with newer iPhones
  • App does not sync with physical thermostats
  • Fan speed control button missing
  • Unable to add or reconfigure units after updates
  • App doesn't work with older iPhones
  • Cannot create an account, no confirmation email sent
  • Login screen times out
  • Units randomly switch to heating or change fan speed
  • Manual control not working consistently
  • App doesn't show current room temperature
  • Third-party integrations (Alexa, Google Home, Ecobee) are problematic or broken
  • App doesn't support Celsius degrees
  • App doesn't provide basic status updates or error explanations
  • App doesn't replicate all remote control functionalities
  • App is slow to load and unresponsive

Requested features

10 requests
  • Dark mode option
  • Improved consistency and fresh look
  • Support for Home/Away settings (geofencing)
  • Low or high temperature alerts
  • Ability to set upper and lower limits separately in automatic mode
Show 5 more
  • Add missing remote functionality (timers, quiet operation, airflow)
  • Display current room temperature
  • Fix Bluetooth not enabled error on iPhone
  • FaceID or remember login option
  • Celsius degree option

CORE Service

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

DKN Cloud NA

No in-app purchases

None

CORE Service

No in-app purchases

Questions

Is DKN Cloud NA free?
DKN Cloud NA is free to download, with no in-app purchases.
Is CORE Service free?
CORE Service is free to download, with no in-app purchases.
Which has better reviews, DKN Cloud NA or CORE Service?
CORE Service is rated higher. DKN Cloud NA averages 1.5 out of 5 from 96 ratings, while CORE Service averages 3.6 from 19 ratings.
Do DKN Cloud NA or CORE Service have ads?
Neither DKN Cloud NA nor CORE Service shows ads.
Which is updated more often, DKN Cloud NA or CORE Service?
DKN Cloud NA ships an update every 6 months, and CORE Service every 3 months. Most recently, DKN Cloud NA was updated on October 14, 2026 and CORE Service on October 7, 2026.

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