Daikin Service vs DKN Cloud NA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Daikin Service
This app assists service engineers in the air conditioning industry with Daikin VRV, Altherma, Split, and Sky Air equipment. It provides tools for fault finding, including fault codes, refrigerant calculations, and diagnostic checks. The application also supports outdoor unit settings and operational procedures.
- Fault code lookup
- Additional charge calculations
- PCB dip switch settings
- Pressure and temperature checks
- Outdoor unit field settings
- Refrigerant recovery settings
- Emergency modes
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The Daikin Service Application has been launched by Daikin Airconditioning UK to support service engineers in the air conditioning industry working with Daikin VRV, Daikin Altherma and Daikin Split and Sky Air Equipment. The application covers various functions to help field engineers to fault find Daikin equipment such as, Fault Codes Additional Charge Calculations Replacement PCB Dip Switch Settings Pressure Transducer and Temperature Thermistor Checks Also various Outdoor Unit field settings including, Fan Coil and BSVQ Box Count Check Refrigerant Recovery Setting Outdoor Unit Emergency Modes VRV Short Test Run Procedures
DKN Cloud NA
Control and monitor your Daikin air conditioning units connected to Airzone DKN NA systems. Adjust settings like temperature, mode, and fan speed remotely. Create schedules and invite other users to manage your climate.
- On and off control
- Set temperature
- Operation mode selection
- Fan speed adjustment
- Air direction control
- Create schedules
- Invite users
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The Airzone DKN Cloud NA app can control and monitor your Airzone DKN NA (american market) connected to Daikin air conditioning units (SkyAir and VRV)*. Important: this app is not compatible with the Airzone DKN WServer device. Features: - On and off. - Setpoint temperature. - Operation mode. - Fan speed. - Air direction. You will also be able to create schedules and invite users to control your unit. For further information, please, visit http://dknna.com (*) Compatibility based on the Daikin indoor unit.
Screenshots
Verdict
The clearest difference is review sentiment: Daikin Service at 51% against DKN Cloud NA's 5%. Daikin Service also leads on rating (3.6 vs 1.5) and update cadence (monthly vs every 6 months). DKN Cloud NA's advantage is ratings volume (98 vs 11) and iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Daikin Service holds the better App Store score, 3.6 against 1.5. That said, the two scores are not equally well evidenced: DKN Cloud NA has 98 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 51% of Daikin Service's written reviews are positive against 5% of DKN Cloud NA's.
Daikin Service ships an update monthly, DKN Cloud NA every 6 months. The most recent releases landed on October 22, 2026 and October 29, 2026 respectively.
| Parameter | Daikin Service | DKN Cloud NA |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (11 ratings) — better | 1.5 (98 ratings) |
| Positive reviews | 50.9% of reviews — better | 4.9% of reviews |
| Number of ratings | 11 | 98 — better |
| Update frequency | Monthly — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 111 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Daikin Airconditioning UK Ltd | Corporacion Empresarial Altra SL |
Customer experience
Daikin Service
DKN Cloud NA
Bugs and requests
Daikin Service
Not enough reviews yet to summarise bugs or requests.
DKN Cloud NA
Reported bugs
26 issues- App crashes or freezes
- Loses connection to units frequently
- DKN Cloud service frequently disconnects
- Set point temperatures drift or change arbitrarily
- Units randomly disconnect or go offline
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- App shows incorrect temperatures
- App fails to reconnect after losing connection
- Error messages like 'DKN Not Connected' or 'Oops, try again later'
- App logs out frequently and requires re-login
- Automatic mode behaves erratically
- Scheduling function does not work reliably
- Bluetooth connectivity issues, especially with newer iPhones
- App does not sync with physical thermostats
- Fan speed control button missing
- Unable to add or reconfigure units after updates
- App doesn't work with older iPhones
- Cannot create an account, no confirmation email sent
- Login screen times out
- Units randomly switch to heating or change fan speed
- Manual control not working consistently
- App doesn't show current room temperature
- Third-party integrations (Alexa, Google Home, Ecobee) are problematic or broken
- App doesn't support Celsius degrees
- App doesn't provide basic status updates or error explanations
- App doesn't replicate all remote control functionalities
- App is slow to load and unresponsive
Requested features
10 requests- Dark mode option
- Improved consistency and fresh look
- Support for Home/Away settings (geofencing)
- Low or high temperature alerts
- Ability to set upper and lower limits separately in automatic mode
Show 5 moreShow fewer
- Add missing remote functionality (timers, quiet operation, airflow)
- Display current room temperature
- Fix Bluetooth not enabled error on iPhone
- FaceID or remember login option
- Celsius degree option
In-app purchases
Daikin Service
No in-app purchases
DKN Cloud NA
No in-app purchases
Questions
Is Daikin Service free?
Is DKN Cloud NA free?
Which has better reviews, Daikin Service or DKN Cloud NA?
Do Daikin Service or DKN Cloud NA have ads?
Which is updated more often, Daikin Service or DKN Cloud NA?
Other comparisons
