DKN Cloud NA vs Ruud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DKN Cloud NA
Control and monitor your Daikin air conditioning units connected to Airzone DKN NA systems. Adjust settings like temperature, mode, and fan speed remotely. Create schedules and invite other users to manage your climate.
- On and off control
- Set temperature
- Operation mode selection
- Fan speed adjustment
- Air direction control
- Create schedules
- Invite users
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The Airzone DKN Cloud NA app can control and monitor your Airzone DKN NA (american market) connected to Daikin air conditioning units (SkyAir and VRV)*. Important: this app is not compatible with the Airzone DKN WServer device. Features: - On and off. - Setpoint temperature. - Operation mode. - Fan speed. - Air direction. You will also be able to create schedules and invite users to control your unit. For further information, please, visit http://dknna.com (*) Compatibility based on the Daikin indoor unit.
Ruud
This app simplifies HVAC installation, service, and troubleshooting for contractors. It offers Bluetooth® connectivity for system setup, diagnostics, and parameter monitoring, along with access to product manuals, warranty information, and retailer locations.
- Bluetooth® setup and monitoring
- System diagnostics and alarm history
- Step-by-step parts replacement
- Access to manuals and tech sheets
- Warranty tracking and certificate sharing
- Retailer and distributor locator
- Rebate and financing research
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We’ve redesigned Ruud for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app. Whether you’re on a residential service call or installing 40 units at a major site, the free Ruud Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever. With Ruud for Contractors and eligible air systems, you can easily: Install - Set up systems quickly and easily with the new Bluetooth® setup - Monitor operating parameters from your phone while charging outdoor units - Verify system setup with access to system operating status - Quickly check for alarms Service - Diagnose active alarms and alarm history - Check system operating status - Easy step-by-step parts replacement and system setup The Ruud for Contractors app also offers powerful support for all of our air and water products, with a new Product Technical Support design that is easier to use and more accurate than ever: - Access installation instructions - Search parts lists - Download manuals - View tech sheets - Research consumer literature Track Warranty information - Scan and confirm model and ownership details - Check warranty status and share HVAC systems warranty certificate Locate - Look up retailers - Look up distributors Research - Find up-to-date rebate information - Research financing options - Offer extended warranty - Confirm AHRI information and certification for HVAC systems
Screenshots
Verdict
The clearest difference is review sentiment: Ruud at 50% against DKN Cloud NA's 5%. Ruud also leads on rating (4.6 vs 1.5) and update cadence (monthly vs every 6 months). DKN Cloud NA's advantage is device support (3 vs 1) and iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ruud holds the better App Store score, 4.6 against 1.5. That said, the two scores are not equally well evidenced: Ruud has 1.1K ratings behind it against 98, so its average is the more settled of the two. Written reviews point the same way: 5% of DKN Cloud NA's written reviews are positive against 50% of Ruud's.
DKN Cloud NA ships an update every 6 months, Ruud monthly. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | DKN Cloud NA | Ruud |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (98 ratings) | 4.6 (1.1K ratings) — better |
| Positive reviews | 4.9% of reviews | 50.0% of reviews — better |
| Number of ratings | 98 | 1.1K — better |
| Update frequency | Every 6 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 28 MB | 123 MB |
| Age rating | 4+ | 4+ |
| Developer | Corporacion Empresarial Altra SL | Rheem Manufacturing Company |
Customer experience
DKN Cloud NA
Ruud
Bugs and requests
DKN Cloud NA
Reported bugs
26 issues- App crashes or freezes
- Loses connection to units frequently
- DKN Cloud service frequently disconnects
- Set point temperatures drift or change arbitrarily
- Units randomly disconnect or go offline
Show 21 moreShow fewer
- App shows incorrect temperatures
- App fails to reconnect after losing connection
- Error messages like 'DKN Not Connected' or 'Oops, try again later'
- App logs out frequently and requires re-login
- Automatic mode behaves erratically
- Scheduling function does not work reliably
- Bluetooth connectivity issues, especially with newer iPhones
- App does not sync with physical thermostats
- Fan speed control button missing
- Unable to add or reconfigure units after updates
- App doesn't work with older iPhones
- Cannot create an account, no confirmation email sent
- Login screen times out
- Units randomly switch to heating or change fan speed
- Manual control not working consistently
- App doesn't show current room temperature
- Third-party integrations (Alexa, Google Home, Ecobee) are problematic or broken
- App doesn't support Celsius degrees
- App doesn't provide basic status updates or error explanations
- App doesn't replicate all remote control functionalities
- App is slow to load and unresponsive
Requested features
10 requests- Dark mode option
- Improved consistency and fresh look
- Support for Home/Away settings (geofencing)
- Low or high temperature alerts
- Ability to set upper and lower limits separately in automatic mode
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- Add missing remote functionality (timers, quiet operation, airflow)
- Display current room temperature
- Fix Bluetooth not enabled error on iPhone
- FaceID or remember login option
- Celsius degree option
Ruud
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DKN Cloud NA
No in-app purchases
Ruud
No in-app purchases
Questions
Is DKN Cloud NA free?
Is Ruud free?
Which has better reviews, DKN Cloud NA or Ruud?
Do DKN Cloud NA or Ruud have ads?
Which is updated more often, DKN Cloud NA or Ruud?
Other comparisons
