DKN Cloud NA vs Daikin HERO Cloud Services
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DKN Cloud NA
Control and monitor your Daikin air conditioning units connected to Airzone DKN NA systems. Adjust settings like temperature, mode, and fan speed remotely. Create schedules and invite other users to manage your climate.
- On and off control
- Set temperature
- Operation mode selection
- Fan speed adjustment
- Air direction control
- Create schedules
- Invite users
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The Airzone DKN Cloud NA app can control and monitor your Airzone DKN NA (american market) connected to Daikin air conditioning units (SkyAir and VRV)*. Important: this app is not compatible with the Airzone DKN WServer device. Features: - On and off. - Setpoint temperature. - Operation mode. - Fan speed. - Air direction. You will also be able to create schedules and invite users to control your unit. For further information, please, visit http://dknna.com (*) Compatibility based on the Daikin indoor unit.
Daikin HERO Cloud Services
This service provides remote monitoring for HVAC systems, offering data visualization, animated operational diagrams, and predictive maintenance for compressors and sensors. It also includes refrigerant leak detection and can optimize equipment based on ambient temperatures.
- Remote HVAC monitoring
- Data visualization
- Animated operational diagrams
- Failure prediction
- Refrigerant leak detection
- Operation optimization
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Daikin HERO Cloud Services is a remote monitoring service for HVAC systems. When integrated, data visualization of connected indoor and outdoor unit data and animated piping diagrams displaying operation status are provided. Daikin HERO Cloud Services also includes failure prediction for the compressors and sensors and refrigerant leak detection in the VRV system. In addition, HERO Cloud Services can help optimize the equipment operation based on outdoor ambient temperatures.
Screenshots
Verdict
The clearest difference is rating: Daikin HERO Cloud Services at 5.0 against DKN Cloud NA's 1.5. Daikin HERO Cloud Services also leads on update cadence (every 2 months vs every 6 months). DKN Cloud NA's advantage is ratings volume (96 vs 1) and iOS requirement (11.0 vs 13.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Daikin HERO Cloud Services holds the better App Store score, 5.0 against 1.5. That said, the two scores are not equally well evidenced: DKN Cloud NA has 96 ratings behind it against 1, so its average is the more settled of the two.
DKN Cloud NA ships an update every 6 months, Daikin HERO Cloud Services every 2 months. The most recent releases landed on September 4, 2026 and September 13, 2026 respectively.
| Parameter | DKN Cloud NA | Daikin HERO Cloud Services |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (96 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 4.9% of reviews | — |
| Number of ratings | 96 — better | 1 |
| Update frequency | Every 6 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 28 MB | 66 MB |
| Age rating | 4+ | 4+ |
| Developer | Corporacion Empresarial Altra SL | Daikin North America |
Customer experience
DKN Cloud NA
Daikin HERO Cloud Services
Bugs and requests
DKN Cloud NA
Reported bugs
26 issues- App crashes or freezes
- Loses connection to units frequently
- DKN Cloud service frequently disconnects
- Set point temperatures drift or change arbitrarily
- Units randomly disconnect or go offline
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- App shows incorrect temperatures
- App fails to reconnect after losing connection
- Error messages like 'DKN Not Connected' or 'Oops, try again later'
- App logs out frequently and requires re-login
- Automatic mode behaves erratically
- Scheduling function does not work reliably
- Bluetooth connectivity issues, especially with newer iPhones
- App does not sync with physical thermostats
- Fan speed control button missing
- Unable to add or reconfigure units after updates
- App doesn't work with older iPhones
- Cannot create an account, no confirmation email sent
- Login screen times out
- Units randomly switch to heating or change fan speed
- Manual control not working consistently
- App doesn't show current room temperature
- Third-party integrations (Alexa, Google Home, Ecobee) are problematic or broken
- App doesn't support Celsius degrees
- App doesn't provide basic status updates or error explanations
- App doesn't replicate all remote control functionalities
- App is slow to load and unresponsive
Requested features
10 requests- Dark mode option
- Improved consistency and fresh look
- Support for Home/Away settings (geofencing)
- Low or high temperature alerts
- Ability to set upper and lower limits separately in automatic mode
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- Add missing remote functionality (timers, quiet operation, airflow)
- Display current room temperature
- Fix Bluetooth not enabled error on iPhone
- FaceID or remember login option
- Celsius degree option
Daikin HERO Cloud Services
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DKN Cloud NA
No in-app purchases
Daikin HERO Cloud Services
No in-app purchases
Questions
Is DKN Cloud NA free?
Is Daikin HERO Cloud Services free?
Which has better reviews, DKN Cloud NA or Daikin HERO Cloud Services?
Do DKN Cloud NA or Daikin HERO Cloud Services have ads?
Which is updated more often, DKN Cloud NA or Daikin HERO Cloud Services?
Other comparisons
