ProWarm vs myHarvey
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ProWarm
Control your underfloor heating system remotely with this app. It offers effortless and intelligent management for convenience and efficiency, putting full heating control at your fingertips anytime, anywhere.
- Effortless control
- Intelligent heating management
- Remote access
- Anytime, anywhere control
- Modern living integration
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ProWarm is your all-in-one solution for effortless, intelligent control of your underfloor heating system. Designed for convenience, efficiency, and modern living, the ProWarm app puts full heating control at your fingertips—anytime, anywhere.
myHarvey
Monitor your connected water softener in real-time, receive notifications for salt levels, and easily reorder salt directly through the app. Enjoy smart, reliable, and eco-friendly water softening solutions for your home.
- Real-time salt level monitoring
- Salt level notifications
- In-app salt reordering
- Smart home integration
- Eco-friendly design information
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The myHarvey app has been developed alongside the UK’s next generation connected water softeners, providing smart home solutions that are reliable and easy-to-use. The main benefits • The app displays a simple dashboard allowing real time monitoring of salt levels • Notifications can be sent directly to your device, to advise you when more salt needs adding • You can reorder salt directly from the app – in just a few clicks The Harvey team have been water softening experts since 1988. Their latest range of next generation water softeners are all designed and manufactured in the UK offering: • The smallest twin cylinder (non-electric) water softening systems on the market • Uniquely curved lighter salt blocks – making it easier to load salt • Eco-friendly designs - the cabinet typically use 38% less plastic (62% of which is recycled) Smart, hassle-free solutions for your home and family - softened water, all day every day.
Screenshots
Verdict
The clearest difference is rating: ProWarm at 5.0 against myHarvey's 1.0. ProWarm also leads on iOS requirement (13.0 vs 16.6). myHarvey's advantage is update cadence (every 2 months vs every 10 months). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ProWarm holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 1 and 1 respectively. Written reviews complicate that: 22% of ProWarm's written reviews are positive against 23% of myHarvey's, so the app with the better star average is not the one people write more warmly about.
ProWarm ships an update every 10 months, myHarvey every 2 months. The most recent releases landed on October 15, 2026 and October 20, 2026 respectively.
| Parameter | ProWarm | myHarvey |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 21.8% of reviews | 23.2% of reviews — better |
| Number of ratings | 1 | 1 |
| Update frequency | Every 10 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 191 MB | 31 MB |
| Age rating | 12+ | 4+ |
| Developer | ProWarm | Harvey Water Softeners Ltd |
Customer experience
ProWarm
myHarvey
User reviews
ProWarm
From 1 App Store ratingsWhat we love
- 👍 Works as needed
- 👍 Straightforward setup
- 👍 Easy control from anywhere
- 👍 Zone control is fab
- 👍 Functions on a basic level
Room to improve
- 🐛 Horrible design app
- 🐛 Too complicated
- 🐛 Hangs
- 🐛 Unless app
- 🐛 Hardest app to use
myHarvey
From 1 App Store ratingsWhat we love
- 👍 Works as it should
- 👍 Great app, nicely done and quick to install
- 👍 Engineer was amazingly thorough and on time
- 👍 App is a useful addition, works well
- 👍 Simple and easy, sends salt reminders
Room to improve
- 🐛 Does not do the one job it should
- 🐛 Inaccurately shows salt status, fails notifications
- 🐛 Poor app, fails to connect
- 🐛 Useless, does not work
- 🐛 Only connects to basic WiFi, password issues
Bugs and requests
ProWarm
Reported bugs
26 issues- 🐛 Thermostat disconnected, cannot find to reconnect
- 🐛 App logs out, forgets device, resets
- 🐛 Heating mysteriously drops temperature
- 🐛 No QR code for setup
- 🐛 App detects wrong devices
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- 🐛 App loses device regularly
- 🐛 Won't connect to hotspot
- 🐛 Doesn't remember information, requires re-login
- 🐛 Device won't connect after reset
- 🐛 UI not optimized for full screen iPhones
- 🐛 App crashes when opening
- 🐛 Thermostat not updated time after clock change
- 🐛 Fiddly to set up, rotating display closes automatically
- 🐛 No copy function for schedules
- 🐛 App crashes after selecting a room
- 🐛 App doesn't work on 5GHz WiFi
- 🐛 App settings don't match device settings
- 🐛 Touch screen controls don't work properly on larger screens
- 🐛 App updated, registered, devices disappeared
- 🐛 App only works on 2.4GHz WiFi
- 🐛 Erratic control of device
- 🐛 No easy reset of app/thermostat
- 🐛 No back button in app
- 🐛 Timer does not come on at set time
- 🐛 Time seems to be wrong
- 🐛 App silences music playing on device
Requested features
10 requests- 💡 More granular scaling of history temp graph
- 💡 Ability to export data
- 💡 Integration with Google Home
- 💡 Display floor and room temperature on main screen
- 💡 Ability to connect Siri
Show 5 moreShow fewer
- 💡 Copy schedule settings between days/devices
- 💡 1-hour boost setting
- 💡 Display current and target temperatures on Home Screen
- 💡 Timer programming more accessible
- 💡 Boost function
myHarvey
Reported bugs
97 issues- Salt tablet statuses inaccurate, fails to send timely notifications
- App stopped working since Dec 2025, no refresh or notifications
- App connection issues, does not link with iLid
- App does not work, cannot connect to iLid
- Connection to smart lid doesn't work, no troubleshooting
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- App appears broken, no warnings
- Lack of compatibility with Apple password manager
- App doesn't connect to WiFi, not designed well
- Problems connecting, error messages like 'aylacontrol:'
- App stopped working, no refresh or notifications
- App connection issues, does not link with iLid
- App does not work, cannot connect to iLid
- Connection to smart lid doesn't work, no troubleshooting
- App appears broken, no warnings
- Lack of compatibility with Apple password manager
- App doesn't connect to WiFi, not designed well
- Problems connecting, error messages like 'aylacontrol:'
- App crashes on iPhone
- Notifications stopped working
- App doesn't work, won't connect
- Not able to register, connection issues with ayla cloud platform
- Frustrating, cannot connect to WiFi, error message 'aylacontrol:'
- App doesn't work, inaccurate status, last updated date incorrect
- App is useless, cannot connect lid
- Can't connect to device, directions don't match hardware
- Very bad, glitchy, WiFi connection dropped, error changing WiFi
- Dreadful, cannot get lid to connect after battery change
- Terrible experience, can't connect to app, no follow-up
- App is terrible, broken, won't reliably connect
- What a disappointment, lid doesn't work, no engineer visits for lid problems
- Inconsistent app, lid open notifications, cannot connect to i-Lid
- Log in issues, incorrect details
- Worst application, never updates
- Notifications not working, salt level sensing inaccurate
- Won't let me login or reset password, code mismatch
- Does not work at all, cannot connect to iLid
- Poor app, takes too long to connect, gets stuck at WiFi section
- Cannot connect app to WiFi, stopped working, app not updated since June 2023
- Does not connect to ilid, error message 'aylacontrol:'
- Awful, keeps restarting, won't add softener
- App periodically logs out user account
- Awful app, no notifications, pointless
- Simple but rarely updates with current salt levels
- Completely inaccurate display of salt levels
- Crashes when trying to connect
- App barely ever works, never updates
- Hardly ever updates, so pretty useless
- Useless so far, set-up doesn't work, green light not in instructions
- Sign-up needs improvements, password policy incompatible with Apple password manager, cannot copy-paste password
- Not getting lid off warnings, app doesn't show lid off symbol
- Cannot order more salt, error page 'something went wrong. What happened? You are not authorised to use Multipass login'
- App not sending notifications, has stopped working after phone change
- Unable to connect, poor after sales service, customer service never calls back
- Don’t bother, doesn’t connect to any device or internet
- Inconsistent app, lid open notifications, cannot connect to i-Lid
- App could be better, lid open notifications cannot be turned off
- App periodically logs out user account
- App crashes on iPhone
- Notifications stopped working
- App doesn't work, won't connect
- Not able to register, connection issues with ayla cloud platform
- Frustrating, cannot connect to WiFi, error message 'aylacontrol:'
- App doesn't work, inaccurate status, last updated date incorrect
- App is useless, cannot connect lid
- Can't connect to device, directions don't match hardware
- Very bad, glitchy, WiFi connection dropped, error changing WiFi
- Dreadful, cannot get lid to connect after battery change
- Terrible experience, can't connect to app, no follow-up
- App is terrible, broken, won't reliably connect
- What a disappointment, lid doesn't work, no engineer visits for lid problems
- Inconsistent app, lid open notifications, cannot connect to i-Lid
- Log in issues, incorrect details
- Worst application, never updates
- Notifications not working, salt level sensing inaccurate
- Won't let me login or reset password, code mismatch
- Does not work at all, cannot connect to iLid
- Poor app, takes too long to connect, gets stuck at WiFi section
- Cannot connect app to WiFi, stopped working, app not updated since June 2023
- Does not connect to ilid, error message 'aylacontrol:'
- Awful, keeps restarting, won't add softener
- App periodically logs out user account
- Awful app, no notifications, pointless
- Simple but rarely updates with current salt levels
- Completely inaccurate display of salt levels
- Crashes when trying to connect
- App barely ever works, never updates
- Hardly ever updates, so pretty useless
- Useless so far, set-up doesn't work, green light not in instructions
- Sign-up needs improvements, password policy incompatible with Apple password manager, cannot copy-paste password
- Not getting lid off warnings, app doesn't show lid off symbol
- Cannot order more salt, error page 'something went wrong. What happened? You are not authorised to use Multipass login'
- App not sending notifications, has stopped working after phone change
- Unable to connect, poor after sales service, customer service never calls back
- Don’t bother, doesn’t connect to any device or internet
- Inconsistent app, lid open notifications, cannot connect to i-Lid
- App could be better, lid open notifications cannot be turned off
- App periodically logs out user account
Requested features
14 requests- Add history of salt consumption
- Add feature to track salt level weekly
- Port to Home Assistant for integration
- Local level integration for Home Assistant
- Add Apple Pay at checkout
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- Track water usage and salt consumption
- Automated salt ordering
- Improve password manager compatibility
- Add Face ID/Touch ID login
- Turn off lid open notifications from app
- Web API for home automation integration
- Allow password saving to Apple Password Manager
- Improve sign-up process, allow copy-paste of password
- Add HomeKit integration
In-app purchases
ProWarm
No in-app purchases
myHarvey
No in-app purchases
