SightCall vs VisionLink™

Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in the field can share their environment through a live video stream and receive immediate AR-powered assistance from a remote expert. The expert can see and guide the technician with local and remote controls including: - Pause Video and Draw on Screen - Capture and Save HD Photos - Document Share and Co-Browse - Remote Flashlight Activation for Better Visibility - Remote Zoom for Clarity and Understanding - Collect Product Numbers and Codes with Optical Character Recognition and More The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training. Deployed globally, the SightCall App is used by field service organizations to: - request visual assistance from the home office or expert of your choosing - provide visual assistance to other colleagues in the field - improve service performance and improve customer experience

Manage your entire fleet – both Cat® and non Cat assets – with easy access to your equipment's data. VisionLink™ provides you with tools that can help make your operation more productive and efficient. VisionLink allows you to increase production, control costs, improve operator performance and even provide a safer operation for both Cat® and non Cat assets. The new VisionLink app blends features from VisionLink Unified Suite, My.Cat.Com and the Cat App into a single convenient offering. It improves customer experience, user workflows while leveraging a consistent data source. Other features include: - Compatibility with mixed fleets, providing full fleet visibility - Connectivity offerings for users of all sizes and industries - Up-to-date asset tracking, including location, operating hours, fuel levels, and overall utilization - Improve operations with working and idle segmentation of runtime and fuel usage - Monitoring of equipment health, fault codes, fluid analysis and inspections - Planned Maintenance tracking for all assets, including non-subscribed and non-powered equipment - Convenient in-app parts ordering and service requests - Ability to download Inspection reports - In-App QR scanning compatability The new VisionLink also provides a much more intuitive user interface, improved application performance and more efficient integration of Cat SIS, SOS, Cat Inspect and Preventative Maintenance modules. Download the VisionLink app today and take your operation to the next level.