IR Connect (SkyCommand) vs SightCall

Monitor and control your Inner Range security and access control system like never before - anywhere at any time. IR Connect offers complete control and monitoring of your Inner Range Video, Security and Access control system. IR Connect alerts you to any critical activity through alarm notifications to your mobile devices. The user interface is designed with simplicity and convenience in mind ensuring that the things most important to you are always kept safe and secure. IR Connect Features: Instant notifications for alarm events to your mobile device* Live video streaming and Historic video playback via Inner Range Video Gateways Arm and disarm your security system remotely Remotely control doors and automation Real-time item state monitoring including security sensors Supports multiple sites and security areas Customise your Favorite list for quick access to your most used items and personalise items with photos ‘Drag and Drop’ items to reorder lists Notification and alarm event history PIN or Biometric App entry and lock Control your system from your car using Apple CarPlay Capture snapshot images and live video recordings Download historic recorded video clips Quick control of items from your mobile device using Siri Shortcuts
 *Push Notifications are enabled by your security technician or system integrator by subscribing the device to an app subscription plan. To register for a IR Connect SkyCommand account visit https://www.skycommand.com/skycommand/signup

Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in the field can share their environment through a live video stream and receive immediate AR-powered assistance from a remote expert. The expert can see and guide the technician with local and remote controls including: - Pause Video and Draw on Screen - Capture and Save HD Photos - Document Share and Co-Browse - Remote Flashlight Activation for Better Visibility - Remote Zoom for Clarity and Understanding - Collect Product Numbers and Codes with Optical Character Recognition and More The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training. Deployed globally, the SightCall App is used by field service organizations to: - request visual assistance from the home office or expert of your choosing - provide visual assistance to other colleagues in the field - improve service performance and improve customer experience