Comparison

ServiceNow Agent vs MyJFrog

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceNow Agent

This app allows service desk agents to manage and resolve requests on the go. It offers an intuitive interface for triaging issues, acting on approvals, and completing work, even offline. Leverage native device features for enhanced productivity.

Highlights
  • Manage assigned team work
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Optimize workflows with device hardware
Features
Read full description

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

About

MyJFrog

Manage your cloud services on the go. Monitor subscription status, track usage, and receive important alerts for traffic and account activity directly from your mobile device.

Highlights
  • Cloud management
  • Subscription status monitoring
  • Cloud usage tracking
  • Traffic alerts
  • Account activity notifications
Features
Read full description

JFrog in your pocket! MyJFrog mobile app for effortless cloud management. Stay informed about your subscription status, monitor cloud usage with ease, and receive timely alerts on traffic and account activity – all from the convenience of your mobile device

Screenshots

ServiceNow Agent4 screens
MyJFrog3 screens

Verdict

The call

The clearest difference is rating: MyJFrog at 5.0 against ServiceNow Agent's 4.6. MyJFrog also leads on iOS requirement (13.0 vs 18.0). ServiceNow Agent's advantage is ratings volume (2.7K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyJFrog holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.7K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

ServiceNow Agent ships an update every 2 weeks, MyJFrog monthly. The most recent releases landed on November 10, 2026 and November 4, 2026 respectively.

Scorecard3 real differences · 7 level
ServiceNow Agent versus MyJFrog: the parameters behind the verdict, then further details
ParameterServiceNow AgentMyJFrog
PriceFreeFree
Rating4.6 (2.7K ratings)5.0 (1 ratings) — better
Positive reviews61.5% of reviews—
Number of ratings2.7K — better1
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.013.0 — better
Further details — not scored
Size137 MB36 MB
Age rating4+4+
DeveloperServiceNowJFrog

Customer experience

ServiceNow Agent

All ratings2,719 ratings
Positive91.1%
Neutral4.3%
Negative4.6%
Written reviews410 reviews
Positive61.5%
Neutral13.7%
Negative24.9%

MyJFrog

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ServiceNow Agent

Reported bugs

4 issues
  • Login issues and frequent log-outs
  • Broken map/location functionality
  • Inconsistent performance across devices
  • Compatibility problems with newer iOS versions

Requested features

4 requests
  • Ability to assign tickets to self
  • More customization options (e.g., font size, themes)
  • Improved notification system (audible alerts, clearing notifications)
  • Integration with other productivity tools

MyJFrog

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceNow Agent

No in-app purchases

None

MyJFrog

No in-app purchases

Questions

Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Is MyJFrog free?
MyJFrog is free to download, with no in-app purchases.
Which has better reviews, ServiceNow Agent or MyJFrog?
MyJFrog is rated higher. ServiceNow Agent averages 4.6 out of 5 from 2.7K ratings, while MyJFrog averages 5.0 from 1 ratings.
Do ServiceNow Agent or MyJFrog have ads?
Neither ServiceNow Agent nor MyJFrog shows ads.
Which is updated more often, ServiceNow Agent or MyJFrog?
ServiceNow Agent ships an update every 2 weeks, and MyJFrog monthly. Most recently, ServiceNow Agent was updated on November 10, 2026 and MyJFrog on November 4, 2026.

Other comparisons