Comparison

ServiceNow Agent vs CentriConnect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceNow Agent

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

Highlights
  • Manage assigned team work
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Utilize native device capabilities
Features
Read full description

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

About

CentriConnect

This app provides real-time fuel tank level monitoring and consumption history. Receive instant alerts for low levels and manage multiple tanks with an interactive map. Effortlessly connect your tank monitor via QR code for seamless fuel management.

Highlights
  • Real-time tank level monitoring
  • Consumption history tracking
  • Instant low-level notifications
  • Interactive map view for multiple tanks
  • QR code for quick monitor connection
  • Step-by-step installation tutorial
Features
Read full description

Experience Fuel Tank Management Like Never Before with the CentriConnect App – the ultimate tool for managing fuel tanks! - Sleek & Intuitive User Interface: Navigate with ease through our clean, user-friendly design. Whether you’re tech-savvy or a first-time user, the app is built for simplicity and efficiency. - Real-Time Tank Levels & Consumption History: Always stay informed with live tank level updates and consumption data. Know exactly how much fuel you have left, track your usage patterns over time, and avoid unexpected refills or outages. - Instant Notifications: Receive timely push notifications and email alerts when your tank levels dip below 30% or 20%, so you're never caught off guard. - Interactive Map View: Get a bird's-eye view of all your tanks with our easy-to-use map feature, making it simple to manage multiple tanks in different locations. - Connect Multiple Tank Monitors: Whether at home or for your business, CentriConnect allows you to monitor multiple tanks simultaneously, offering seamless control all in one place. - Direct QR Code Connection: Effortlessly sync your tank monitor with a quick scan of a QR code, giving you instant access to your tank’s real-time data. - Step-by-Step Installation Tutorial: Setting up your Centri Tank Monitor is easier than ever with our in-app tutorial, guiding you through the installation process in just a few steps. Take the guesswork out of bulk fuel tank management—download the CentriConnect App today for smarter monitoring, timely alerts, and complete peace of mind! Pair it with the Centri Tank Monitor for an unmatched fuel management experience. Make every drop count!

Screenshots

ServiceNow Agent4 screens
CentriConnect4 screens

Verdict

The call

The clearest difference is rating: CentriConnect at 5.0 against ServiceNow Agent's 4.6. CentriConnect also leads on iOS requirement (16.6 vs 18.0). ServiceNow Agent's advantage is ratings volume (2.6K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CentriConnect holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.6K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

ServiceNow Agent ships an update every 2 weeks, CentriConnect every 4 weeks. The most recent releases landed on October 16, 2026 and October 13, 2026 respectively.

Scorecard3 real differences · 7 level
ServiceNow Agent versus CentriConnect: the parameters behind the verdict, then further details
ParameterServiceNow AgentCentriConnect
PriceFreeFree
Rating4.6 (2.6K ratings)5.0 (3 ratings) — better
Positive reviews61.6% of reviews—
Number of ratings2.6K — better3
Update frequencyEvery 2 weeks — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.6 — better
Further details — not scored
Size140 MB36 MB
Age rating4+4+
DeveloperServiceNowCentriconnect

Customer experience

ServiceNow Agent

All ratings2,645 ratings
Positive91.0%
Neutral4.3%
Negative4.7%
Written reviews409 reviews
Positive61.6%
Neutral13.7%
Negative24.7%

CentriConnect

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ServiceNow Agent

Reported bugs

4 issues
  • Login issues and frequent log-outs
  • Broken map/location functionality
  • Inconsistent performance across devices
  • Compatibility problems with newer iOS versions

Requested features

4 requests
  • Ability to assign tickets to self
  • More customization options (e.g., font size, themes)
  • Improved notification system (audible alerts, clearing notifications)
  • Integration with other productivity tools

CentriConnect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceNow Agent

No in-app purchases

None

CentriConnect

No in-app purchases

Questions

Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Is CentriConnect free?
CentriConnect is free to download, with no in-app purchases.
Which has better reviews, ServiceNow Agent or CentriConnect?
CentriConnect is rated higher. ServiceNow Agent averages 4.6 out of 5 from 2.6K ratings, while CentriConnect averages 5.0 from 3 ratings.
Do ServiceNow Agent or CentriConnect have ads?
Neither ServiceNow Agent nor CentriConnect shows ads.
Which is updated more often, ServiceNow Agent or CentriConnect?
ServiceNow Agent ships an update every 2 weeks, and CentriConnect every 4 weeks. Most recently, ServiceNow Agent was updated on October 16, 2026 and CentriConnect on October 13, 2026.

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