ServiceNow Agent vs CentriConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceNow Agent
This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.
- Manage assigned team work
- Triage incidents and cases
- Act on approvals with gestures
- Complete work offline
- Access full issue details
- Utilize native device capabilities
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ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. With Mobile Agent you can: • Manage the work assigned to your teams • Triage incidents and cases • Act on approvals with swipe gestures and quick actions • Complete work while offline • Access the full issue details, activity stream, and related lists of records • Optimize workflows with location, camera, and touchscreen hardware NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
CentriConnect
This app provides real-time fuel tank level monitoring and consumption history. Receive instant alerts for low levels and manage multiple tanks with an interactive map. Effortlessly connect your tank monitor via QR code for seamless fuel management.
- Real-time tank level monitoring
- Consumption history tracking
- Instant low-level notifications
- Interactive map view for multiple tanks
- QR code for quick monitor connection
- Step-by-step installation tutorial
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Experience Fuel Tank Management Like Never Before with the CentriConnect App – the ultimate tool for managing fuel tanks! - Sleek & Intuitive User Interface: Navigate with ease through our clean, user-friendly design. Whether you’re tech-savvy or a first-time user, the app is built for simplicity and efficiency. - Real-Time Tank Levels & Consumption History: Always stay informed with live tank level updates and consumption data. Know exactly how much fuel you have left, track your usage patterns over time, and avoid unexpected refills or outages. - Instant Notifications: Receive timely push notifications and email alerts when your tank levels dip below 30% or 20%, so you're never caught off guard. - Interactive Map View: Get a bird's-eye view of all your tanks with our easy-to-use map feature, making it simple to manage multiple tanks in different locations. - Connect Multiple Tank Monitors: Whether at home or for your business, CentriConnect allows you to monitor multiple tanks simultaneously, offering seamless control all in one place. - Direct QR Code Connection: Effortlessly sync your tank monitor with a quick scan of a QR code, giving you instant access to your tank’s real-time data. - Step-by-Step Installation Tutorial: Setting up your Centri Tank Monitor is easier than ever with our in-app tutorial, guiding you through the installation process in just a few steps. Take the guesswork out of bulk fuel tank management—download the CentriConnect App today for smarter monitoring, timely alerts, and complete peace of mind! Pair it with the Centri Tank Monitor for an unmatched fuel management experience. Make every drop count!
Screenshots
Verdict
The clearest difference is rating: CentriConnect at 5.0 against ServiceNow Agent's 4.6. CentriConnect also leads on iOS requirement (16.6 vs 18.0). ServiceNow Agent's advantage is ratings volume (2.6K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CentriConnect holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.6K ratings behind it against 3, so its average is the more settled of the two.
ServiceNow Agent ships an update every 2 weeks, CentriConnect every 4 weeks. The most recent releases landed on October 16, 2026 and October 13, 2026 respectively.
| Parameter | ServiceNow Agent | CentriConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2.6K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 61.6% of reviews | — |
| Number of ratings | 2.6K — better | 3 |
| Update frequency | Every 2 weeks — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 140 MB | 36 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceNow | Centriconnect |
Customer experience
ServiceNow Agent
CentriConnect
Bugs and requests
ServiceNow Agent
Reported bugs
4 issues- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions
Requested features
4 requests- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools
CentriConnect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceNow Agent
No in-app purchases
CentriConnect
No in-app purchases
Questions
Is ServiceNow Agent free?
Is CentriConnect free?
Which has better reviews, ServiceNow Agent or CentriConnect?
Do ServiceNow Agent or CentriConnect have ads?
Which is updated more often, ServiceNow Agent or CentriConnect?
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