ServiceNow Agent vs Adobe Workfront for InTune

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Specially designed for the Microsoft InTune - mobile device / application management platform. With Workfront’s new mobile app, marketing​ ​and enterprise teams​ are better able to manage their work, regardless of whether they are in a meeting, out of the office or on a train commuting to work. Our mobile app allows you to: * View and update all the tasks and issues you’re working on. * Create and assign new tasks. * Review and approve work​ requests and​ documents. * Collaborate on work assignments. * Log time​​, review and adjust hours, as appropriate, ensuring​ ​the​ accurate allocation of time is captured and reflected for reporting and billing purposes. * Access a comprehensive company directory for personnel and contact information. Simply put - the Workfront mobile app helps your organization better optimize your team, time, and work. ​NOTE: ​Our app requires that you login with your Workfront login credentials (username, password and unique URL)​. If you have trouble logging in,​ ​please ​contact your Workfront administrator.