Hindware Smart Appliances vs Microtek Connect

Hindware Appliances Mobile App is for Hindware consumer appliances like Water Purifier, Air Purifier, Air Coolers, Water Geysers & Kitchen Appliances. Water Purifier & Air Purifier comes under the brand name of Moonbow and rest other appliances come with Hindware brand name. This mobile app offers the services for both Smart (IoT based products) & non Smart products. Currently IoT feature is available with Water Purifier, Kitchen Chimney & Water Heater products. The main features of Hindware Appliances mobile app are - Customer Registration - Product Registration - Controlling & Monitoring of Smart IoT based products from anywhere. - Service Request Creation - Information of all Product Ranges. - New Product launches & offers. - Documents Management Customer Registration New customers have to complete the one time registration process. They can also do the registration using Facebook & Google. After registration they can login with their mobile number using ‘One Time Password (OTP). Existing hindware customers (those who have already used the Hindware services) can use their primary mobile number for login directly using ‘One Time Password (OTP)’. Product Registration Customer can register their new products with simple process by scanning the QR code present on the product. If your product don’t have the QRcode then product registration could be done using model details. Controlling & Monitoring of IoT based Products Customers can control their IoT based home appliances product with their mobile phone from anywhere using Hindware Appliances App if product is connected with the internet. The controlling features will vary depending on the product category. Service Request Creation In case of any issue or problem with the product, customer can directly create a service request from the app for both IoT & Non IoT based products which are registered with the app. If any service request is registered through call then it will also reflect on the app. Information of all Product Ranges Customers can explore all the product ranges available with Hindware Appliances. New Product launches & Offers Customers can receive the details for any new product launches & offers through the notifications of mobile app. Documents Management No worry of losing the invoice of the products to claim warranty. You can upload the invoice through the mobile app and it will keep it. You can also download the product manuals directly from the mobile app.

Microtek Customer App is designed for Customers to track their Microtek product with this app. This app have below listed features: 1. My Product: In this feature customer can add Products in just few tap and create a Service Request to service their product. 2. My Service Request: In this feature customer can track and escalate their Service Request. 3. Ticket Status : In this feature customer can track their service request. 4. Our Catalog: In this feature customer can check the all Microtek product and newly launched product. 5. AMC: In this feature customer can buy AMC of Microtek product. 6. Explore More: In this feature customer can explore more about Microtek and their services. 7. Contact Us: In this customer can find contact details.