Comparison

Gainsight vs RiverSouth

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gainsight

Manage customer interactions and key activities on the go. Capture notes, access company details, and receive smart notifications. Utilize a conversational AI bot for quick insights and summaries.

Highlights
  • Timeline access on mobile
  • Personalized search and filters
  • Rich activity creation
  • Company and relationship details
  • Actionable notifications
  • Conversational AI bot
Features
Read full description

Stay on top of important activities and customer interactions • Enjoy the full richness of Timeline, on the go • Use search and filters to get a more personalized experience • Manage your private drafts • Consume and edit rich-text Capture notes, action items, and other key details from anywhere • Rich activity creation experience, with formatting and @mention capabilities • Populate standard and custom fields… no detail left behind! Access information about your companies and relationships • Use search to get 360 details about a company or a relationship • Access company specific information like summary, attribute, scorecard, surveys, company intelligence and sponsor tracking • Access the timeline entries for a particular company or relationship Get smart, actionable notifications • Get notified when you are @mentioned in an important conversation • Connect your Google or Outlook calendar for timely meeting prep and quick note-taking Get every detail and insight quickly with Sally • Conversational AI bot that is always at your disposal, making you even more productive! • Easily consume: • Customer summary and attributes • Full health scorecard • NPS survey responses • Tracked sponsors • CTA summary ...and more!

About

RiverSouth

Features
Read full description

RiverSouth App makes your workday more safe and efficient! Stay informed on what's happening at your office, in your building and the community you work in. Connect with us in real time to ensure you're in the know, wherever, whenever! We have big plans to take your work experience to the next level, download RiverSouth App today and be the first to experience new features including exclusive property events, community boards, promotions and more!

Screenshots

Gainsight4 screens
RiverSouth4 screens

Verdict

The call

Gainsight and RiverSouth are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 2, 2026 and October 25, 2026 respectively.

ScorecardNo meaningful differences
Gainsight versus RiverSouth: the parameters behind the verdict, then further details
ParameterGainsightRiverSouth
PriceFreeFree
Rating4.6 (25 ratings) — better—
Positive reviews80.0% of reviews—
Number of ratings25 — better—
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhoneiPhone, iPod — better
Requires iOS16.115.0 — better
Further details — not scored
Size21 MB49 MB
Age rating4+4+
DeveloperGainsight, Inc.Creative Cloud Consulting Inc

In-app purchases

None

Gainsight

No in-app purchases

None

RiverSouth

No in-app purchases

Questions

Is Gainsight free?
Gainsight is free to download, with no in-app purchases.
Is RiverSouth free?
RiverSouth is free to download, with no in-app purchases.
Do Gainsight or RiverSouth have ads?
Neither Gainsight nor RiverSouth shows ads.
Which is updated more often, Gainsight or RiverSouth?
Gainsight ships an update every 2 months, and RiverSouth every 2 months. Most recently, Gainsight was updated on November 2, 2026 and RiverSouth on October 25, 2026.

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