Ultra Access vs otoTune
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ultra Access
Manage your extra health plan benefits conveniently from your phone. Browse and order products, track deliveries, and update your account securely. Access a range of benefits like OTC items, healthy food, and transportation, depending on your plan.
- Browse and order products with benefits
- Track orders and view history
- Check remaining benefit balance
- Manage account information
- Access supplemental health benefits
- Secure login and data protection
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Ultra Access. Your Extra Benefits, All in One Place. Ultra Access makes it easy to manage your extra health plan benefits right from your phone. With a secure login, browse products, place orders, track deliveries, and manage your account while on the go! What You Can Do • Browse and search for products you can buy with your benefits • Order products using your available balance • Check how much balance you have left • Track your orders and view order history • Update your account information • Access the benefits available through your health plan Benefits May Include Depending on your health plan, you may have access to: • Over-the-counter (OTC) products like vitamins, pain relievers, and first aid supplies • Healthy food and groceries • Transportation services • Fall prevention items • Rewards and incentives • Other supplemental benefits Your specific benefits depend on your health plan. Log in to see what's available to you. Who Can Use This App This app is only for members of specific health plans. You must receive an invitation or eligibility notice from your health plan to register. Before downloading, please check: Did you receive a welcome letter, email, or other notification about this app? Are you a health plan member with supplemental or extra benefits through your health plan? If you're not sure if this app is for you, please contact your health plan first. If you didn’t get a notification, you won't be able to create an account. Easy and Secure Ultra Access keeps your information safe with secure login. Shop with confidence knowing your personal details and benefit information are protected.
otoTune
Personalize your Sontro hearing aids with a quick, patented test. This app offers guided setup for new users and fine-tuning controls to adjust sound. Create an account to unlock the full potential of your hearing devices.
- Personalize hearing aids with a 3-minute test
- Guided setup tutorial for new users
- Fine-tune Sontro device sound
- Create a Soundwave account
- Access hearing aid controls
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Soundwave Hearing customers can get the most out of their Sontro hearing aids by downloading the otoTune mobile app. Take control of your hearing aids by personalizing them using our patented 3-minute test. A guided tutorial can assist in setting up the hearing aids for first time users. App users can also access a variety of controls to fine tune the sound of their Sontro devices. Download the app and create a Soundwave account to start enjoying the full benefits of your Sontro hearing aids. The otoTune app is intended only for Soundwave Hearing customers who own Sontro hearing aids. The app functionality and information displayed in this app does not constitute a medical diagnosis and you should always consult a healthcare professional for an assessment of your hearing.
Screenshots
Verdict
The clearest difference is review sentiment: otoTune at 50% against Ultra Access's 5%. otoTune also leads on rating (4.3 vs 1.9). Ultra Access's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, ratings volume, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
otoTune holds the better App Store score, 4.3 against 1.9. Both are backed by a comparable volume of ratings — 16 and 10 respectively. Written reviews point the same way: 5% of Ultra Access's written reviews are positive against 50% of otoTune's.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on October 24, 2026.
| Parameter | Ultra Access | otoTune |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (16 ratings) | 4.3 (10 ratings) — better |
| Positive reviews | 4.5% of reviews | 50.0% of reviews — better |
| Number of ratings | 16 — better | 10 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 68 MB | 130 MB |
| Age rating | 17+ | 12+ |
| Developer | Convey Health Solutions, Inc | Soundwave Hearing LLC |
Customer experience
Ultra Access
otoTune
Bugs and requests
Ultra Access
Reported bugs
4 issues- Inability to log in with valid credentials
- Blank screens and endless loading circles
- Incompatibility with certain devices or operating systems
- Inconsistent behavior across different user accounts
Requested features
5 requests- Improved account registration and login process
- More reliable product search and scanning functionality
- Integration with other healthcare apps or accounts
- Easier navigation and user-friendly interface
- Transparent pricing and comparison to retail options
otoTune
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ultra Access
No in-app purchases
otoTune
No in-app purchases







