CRM by DealerSocket vs Backlist.io
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CRM by DealerSocket
Manage customer relationships and sales tasks on the go. This mobile CRM allows you to search and add customers, scan VINs, find inventory, and send follow-up messages, all from your smartphone.
- Search and add customers
- Scan driver's license or VIN
- Find inventory
- Send follow-up texts/videos
- Complete daily tasks remotely
- Faster than desktop
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The power and ease of DealerSocket’s Mobile CRM provides the best of socket right in your pocket. Search and add customers, scan a driver's license or VIN, find inventory, send a follow-up text or video, and complete daily tasks from anywhere — and up to 50% faster than on desktop.
Backlist.io
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Backlist.io helps dealerships source private-party inventory faster than the competition. Get instant alerts the moment vehicles are posted across Facebook Marketplace, Craigslist, Cars.com, Autotrader, and more — before other dealers even see them. Built by dealers, for dealers. Whether you're looking for: High-demand retail inventory Enthusiast/specialty cars Trucks & SUVs Affordable cash cars Local private sellers Backlist.io gives your dealership the advantage of seeing inventory the moment it goes live — helping you contact sellers before the market catches up. Perfect For Independent dealerships Used car managers Inventory buyers Wholesale buyers Enthusiast dealers Small dealer groups Source smarter. Buy earlier. Win more inventory.
Screenshots
Verdict
The clearest difference is update cadence: Backlist.io at fortnightly against CRM by DealerSocket's every 5 weeks. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CRM by DealerSocket ships an update every 5 weeks, Backlist.io fortnightly. The most recent releases landed on November 2, 2026 and October 28, 2026 respectively.
| Parameter | CRM by DealerSocket | Backlist.io |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.9K ratings) — better | — |
| Positive reviews | 25.8% of reviews | — |
| Number of ratings | 2.9K — better | — |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 97 MB | 21 MB |
| Age rating | 17+ | 4+ |
| Developer | SOLERA HOLDINGS, INC | Backlist automotive solutions llc |
Bugs and requests
CRM by DealerSocket
Reported bugs
5 issues- Login issues and errors
- Inconsistent performance across devices
- Inability to send photos and videos
- Disappearing customer information
- Unreliable task and notification tracking
Requested features
5 requests- Landscape mode support
- Dark mode option
- Improved email and texting functionality
- Better access to customer and inventory data
- Seamless integration with other systems
Backlist.io
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CRM by DealerSocket
No in-app purchases
Backlist.io
No in-app purchases
Questions
Is CRM by DealerSocket free?
Is Backlist.io free?
Do CRM by DealerSocket or Backlist.io have ads?
Which is updated more often, CRM by DealerSocket or Backlist.io?
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