REGO vs Genuity Help Desk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
REGO
This app provides distributors with quick access to reliable and useful sales information. It was developed in collaboration with the sales team to ensure efficiency.
- Quick access to sales information
- Reliable and useful data
- Developed with sales team input
- Designed for distributors
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The REGO-FIX Distributor Training app was made in conjunction with our sales team to provide the quickest way to get reliable, useful information to the hands of our various distributors.
Genuity Help Desk
Manage customer support requests on the go. This app allows you to consolidate inquiries from various sources and respond efficiently from your mobile device, ensuring user satisfaction.
- Mobile help desk management
- Aggregate questions from multiple channels
- Respond to inquiries easily
- Enhance user support experience
- On-the-go accessibility
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Take the power of your help desk with you. With the Genuity Help Desk App, you can provide outstanding support wherever you are and make your users delighted. Aggregate questions from multiple channels and respond to them easily from your phone.
Screenshots
Verdict
The clearest difference is rating: REGO at 5.0 against Genuity Help Desk's 3.6. REGO also leads on iOS requirement (11.0 vs 15.1). Genuity Help Desk's advantage is update cadence (every 6 weeks vs every 17 months) and ratings volume (8 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
REGO holds the better App Store score, 5.0 against 3.6. That said, the two scores are not equally well evidenced: Genuity Help Desk has 8 ratings behind it against 1, so its average is the more settled of the two.
REGO ships an update every 17 months, Genuity Help Desk every 6 weeks. The most recent releases landed on October 20, 2026 and October 11, 2026 respectively.
| Parameter | REGO | Genuity Help Desk |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 3.6 (8 ratings) |
| Positive reviews | — | 50.0% of reviews |
| Number of ratings | 1 | 8 — better |
| Update frequency | Every 17 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 111 MB | 41 MB |
| Age rating | 17+ | 4+ |
| Developer | REGO-FIX Tool Corp. | NuLodgic, LLC |
Customer experience
REGO
Genuity Help Desk
In-app purchases
REGO
No in-app purchases
Genuity Help Desk
No in-app purchases
