Fieldwork Office vs Cywest TicketSys
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Fieldwork Office
Manage customer information, tasks, agreements, and estimates. Review team schedules and service reports. Designed for technicians, business owners, and sales staff to streamline operations.
- Customer management
- Task tracking
- Estimate creation
- Agreement setup
- Team schedule review
- Service report management
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Fieldwork Office is the universal app for everyone on your team. This app is great for Technicians as well as Business owners, Managers, Sales staff that need to manage information beyond the work order and service report. You can review customers, tasks, setup agreements and estimates, review other users schedules and more.
Cywest TicketSys
Manage and review support tickets directly from your mobile device. This app offers a streamlined communication channel between clients and staff, allowing for ticket creation and editing on the go. Exclusively for Cywest customers.
- Create tickets
- Edit tickets
- Review tickets
- Mobile access
- Client-staff communication
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The Cywest TicketSys application is designed to give our customers the ability to create, edit and review tickets from their mobile devices. The app provides a convenient communications method between Cywest clients and staff from any location. Please Note: This application will only work for Cywest customers.
Screenshots
Verdict
The clearest difference is rating: Cywest TicketSys at 5.0 against Fieldwork Office's 4.0. Fieldwork Office's advantage is update cadence (every 3 weeks vs every 28 months) and ratings volume (25 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cywest TicketSys holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: Fieldwork Office has 25 ratings behind it against 3, so its average is the more settled of the two.
Fieldwork Office ships an update every 3 weeks, Cywest TicketSys every 28 months. Both last shipped on November 2, 2026.
| Parameter | Fieldwork Office | Cywest TicketSys |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (25 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 44.4% of reviews | — |
| Number of ratings | 25 — better | 3 |
| Update frequency | Every 3 weeks — better | Every 28 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 116 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Anstar Products | Cywest Communications |
Customer experience
Fieldwork Office
Cywest TicketSys
In-app purchases
Fieldwork Office
No in-app purchases
Cywest TicketSys
No in-app purchases
