GorillaDesk vs Fieldwork Office
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GorillaDesk
Streamline your field service operations with a comprehensive tool for scheduling, invoicing, and business growth. Empower your technicians and impress your customers with an easy-to-use platform designed for efficiency.
- Field service management
- Scheduling
- Invoicing
- Automation
- Customer management
- Technician empowerment
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Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool.
Fieldwork Office
Manage customer information, tasks, agreements, and estimates. Review team schedules and service reports. Designed for technicians, business owners, and sales staff to streamline operations.
- Customer management
- Task tracking
- Estimate creation
- Agreement setup
- Team schedule review
- Service report management
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Fieldwork Office is the universal app for everyone on your team. This app is great for Technicians as well as Business owners, Managers, Sales staff that need to manage information beyond the work order and service report. You can review customers, tasks, setup agreements and estimates, review other users schedules and more.
Screenshots
Verdict
The clearest difference is review sentiment: GorillaDesk at 76% against Fieldwork Office's 44%. GorillaDesk also leads on rating (4.4 vs 4.0). Fieldwork Office's advantage is monetization model (free vs freemium). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GorillaDesk holds the better App Store score, 4.4 against 4.0. Both are backed by a comparable volume of ratings — 58 and 25 respectively. Written reviews point the same way: 76% of GorillaDesk's written reviews are positive against 44% of Fieldwork Office's.
GorillaDesk ships an update monthly, Fieldwork Office fortnightly. The most recent releases landed on August 23, 2026 and September 2, 2026 respectively.
| Parameter | GorillaDesk | Fieldwork Office |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (58 ratings) — better | 4.0 (25 ratings) |
| Positive reviews | 76.4% of reviews — better | 44.4% of reviews |
| Number of ratings | 58 — better | 25 |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 178 MB | 116 MB |
| Age rating | 4+ | 4+ |
| Developer | GorillaDesk | Anstar Products |
Customer experience
GorillaDesk
Fieldwork Office
Bugs and requests
GorillaDesk
Reported bugs
45 issues- Always can't connect to server
- Constantly have to close the app out to get routes to load
- Consistently has problems sending emails with docs
- Can’t long press on the schedule to add time off
- App requires great data connection
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- Server updates in the middle of the day
- App glitches
- Server restart in middle of work day
- Latest update changed button locations
- Malfunctions often
- Network connections fail when typing long reports
- App won't open for me at all right now
- 2022 Data loss event
- Lost multiple contract signatures, Photo ID’s, photos of state reports
- Lost customer yard access codes, gate codes, important notes
- System is becoming worse as it evolves
- Fix one issue and another one pops up
- App doesn’t work in the field
- Always asking me to log back in
- Can’t check in, Check out
- Downtimes, loss of data and unplanned system downtimes
- Latest update has been very buggy
- Tech can not add notes or materials
- App tells me my jobs can not be loaded
- No basic search
- Unnecessary in-app updates
- App is horrible on iPhone
- Always updating and always breaking
- Works better on Android
- Can’t connect to server on iPad
- Update errors
- App is terrible
- Once you upload some documents won’t work to retire
- Good luck retrieving some pictures or old documents
- Laggy and buggy
- Impossible to reach a competent human
- Multiple issues consistently with GD
- Logged into OUR account and different pest control company accessible
- My tech can not add notes or materials
- When I try to access information through the app it tells me my jobs can not be loaded
- This is not efficient and we are not being heard either
- Down for 2 days now
- Lacking customer database access
- Lacking ability to add new service dates
- Lacking ability to change rescheduled appointments
Requested features
8 requests- Dedicated Mac application
- Refunds in app
- Incorporate PayPal Here account
- Features available on Apple Watch
- Transfer files when leaving
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- More free contracts
- Dark mode option
- Advanced analytics dashboard
Fieldwork Office
Not enough reviews yet to summarise bugs or requests.
In-app purchases
GorillaDesk
No in-app purchases
Fieldwork Office
No in-app purchases
Questions
Is GorillaDesk free?
Is Fieldwork Office free?
Which has better reviews, GorillaDesk or Fieldwork Office?
Do GorillaDesk or Fieldwork Office have ads?
Which is updated more often, GorillaDesk or Fieldwork Office?
Other comparisons
