GorillaDesk vs FieldRoutes
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GorillaDesk
Streamline your field service operations with a comprehensive tool for scheduling, invoicing, and business growth. Empower your technicians and impress your customers with an easy-to-use platform designed for efficiency.
- Field service management
- Scheduling
- Invoicing
- Automation
- Customer management
- Technician empowerment
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Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool.
FieldRoutes
This application streamlines field service operations by integrating sales and service functionalities. It allows users to manage customers, schedule appointments, and handle sales or upsells directly within the app. Gain insights from customer feedback and track sales performance.
- Customer management
- Appointment scheduling
- Sales and upsell capabilities
- Area management for sales teams
- Subscription management
- Sales leaderboards
- Customer feedback viewing
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The FieldRoutes™ Mobile app simplifies the process of selling and servicing your field service customers by combining the features of our previous two apps into a single app. The sales functionality features an all-new user interface, and technicians can now sell or upsell within the FieldRoutes Mobile app. Use the FieldRoutes Mobile app to: · Create and manage customers · Execute customer appointments · Schedule new appointments · Manage areas for your sales teams · Add new subscriptions to existing customers · View sales leaderboards · View customer feedback Only available to FieldRoutes subscribers/customers. Having trouble? Contact us via email at support@fieldroutes.com.
Screenshots
Verdict
The clearest difference is review sentiment: GorillaDesk at 75% against FieldRoutes's 10%. GorillaDesk also leads on rating (4.4 vs 3.3). FieldRoutes's advantage is monetization model (free vs freemium). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GorillaDesk holds the better App Store score, 4.4 against 3.3. Both are backed by a comparable volume of ratings — 63 and 27 respectively. Written reviews point the same way: 75% of GorillaDesk's written reviews are positive against 10% of FieldRoutes's.
GorillaDesk ships an update every 6 weeks, FieldRoutes every 3 weeks. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | GorillaDesk | FieldRoutes |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (63 ratings) — better | 3.3 (27 ratings) |
| Positive reviews | 75.0% of reviews — better | 9.8% of reviews |
| Number of ratings | 63 — better | 27 |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 179 MB | 85 MB |
| Age rating | 4+ | 4+ |
| Developer | GorillaDesk | PestRoutes LLC |
Customer experience
GorillaDesk
FieldRoutes
User reviews
GorillaDesk
From 63 App Store ratingsWhat we love
- 👍 User-friendly and simple interface
- 🚀 Efficient for business operations
- 💡 Powerful features for planning ahead
- 🌟 Game-changer for business growth
- 💰 Affordable and scales with business
Room to improve
- 🐛 App glitches and malfunctions often
- 🐛 Network connection issues
- 🐛 Laggy and buggy on iPhone
- 🐛 Server updates disrupt work day
- 🐛 Data loss issues
FieldRoutes
From 27 App Store ratingsWhat we love
- 🚀 Great app to manage routes
- 👍 Easy to use interface
- 💡 Helpful mapping and navigation features
Room to improve
- 🐛 Frequent crashes and bugs
- ⏱️ Slow loading and saving of data
- 🔄 Resets data when switching apps or locking device
- 🗺️ Confusing map layout and navigation
Bugs and requests
GorillaDesk
Reported bugs
45 issues- Always can't connect to server
- Constantly have to close the app out to get routes to load
- Consistently has problems sending emails with docs
- Can’t long press on the schedule to add time off
- App requires great data connection
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- Server updates in the middle of the day
- App glitches
- Server restart in middle of work day
- Latest update changed button locations
- Malfunctions often
- Network connections fail when typing long reports
- App won't open for me at all right now
- 2022 Data loss event
- Lost multiple contract signatures, Photo ID’s, photos of state reports
- Lost customer yard access codes, gate codes, important notes
- System is becoming worse as it evolves
- Fix one issue and another one pops up
- App doesn’t work in the field
- Always asking me to log back in
- Can’t check in, Check out
- Downtimes, loss of data and unplanned system downtimes
- Latest update has been very buggy
- Tech can not add notes or materials
- App tells me my jobs can not be loaded
- No basic search
- Unnecessary in-app updates
- App is horrible on iPhone
- Always updating and always breaking
- Works better on Android
- Can’t connect to server on iPad
- Update errors
- App is terrible
- Once you upload some documents won’t work to retire
- Good luck retrieving some pictures or old documents
- Laggy and buggy
- Impossible to reach a competent human
- Multiple issues consistently with GD
- Logged into OUR account and different pest control company accessible
- My tech can not add notes or materials
- When I try to access information through the app it tells me my jobs can not be loaded
- This is not efficient and we are not being heard either
- Down for 2 days now
- Lacking customer database access
- Lacking ability to add new service dates
- Lacking ability to change rescheduled appointments
Requested features
8 requests- Dedicated Mac application
- Refunds in app
- Incorporate PayPal Here account
- Features available on Apple Watch
- Transfer files when leaving
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- More free contracts
- Dark mode option
- Advanced analytics dashboard
FieldRoutes
Reported bugs
4 issues- App crashes when switching between screens
- Data loss when device goes to sleep or app is minimized
- Inconsistent behavior when adding products and services
- Unreliable GPS and navigation integration
Requested features
4 requests- Ability to customize map views and pin sizes
- Offline mode to work without internet connection
- Improved product entry and management
- Faster syncing and saving of data
In-app purchases
GorillaDesk
No in-app purchases
FieldRoutes
No in-app purchases
Questions
Is GorillaDesk free?
Is FieldRoutes free?
Which has better reviews, GorillaDesk or FieldRoutes?
Do GorillaDesk or FieldRoutes have ads?
Which is updated more often, GorillaDesk or FieldRoutes?
Other comparisons
