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GorillaDesk

GorillaDesk

by GorillaDesk

62 ratings
92 reviews
💼 Business
Free

Details

Released
May 28, 2015
Updated
September 22, 2026

Features

Background Location Access

Developer

GorillaDesk
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About

Streamline your field service operations with a comprehensive tool for scheduling, invoicing, and business growth. Empower your technicians and impress your customers with an easy-to-use platform designed for efficiency.

✓Field service management
✓Scheduling
✓Invoicing
✓Automation
✓Customer management
✓Technician empowerment
Show original description

What users say about GorillaDesk

Reviews of GorillaDesk are mostly positive: the Business app is rated 4.4/5 from 62 App Store ratings. What users like most: user-friendly and simple interface, efficient for business operations. Top complaints: app glitches and malfunctions often, network connection issues. Summarized from real user reviews.

Positive things

  • 👍User-friendly and simple interface
  • 🚀Efficient for business operations
  • 💡Powerful features for planning ahead
  • 🌟Game-changer for business growth
  • 💰Affordable and scales with business
  • ✅Great value for the price
  • 🚀Simplifies overall work
  • 💯Unbeatable value for cost
  • ✨Constantly improving and updating
  • 🤝Amazing customer support
  • 📈Helps businesses scale tremendously
  • 📚Offers templates for various businesses
  • 🔄Seamless business operations
  • ✅Integral part of business operations
  • 🚀Time-saving features
  • 💯User-friendly and easy to learn
  • 💡Innovative and cutting-edge features
  • 📊Top-notch reporting
  • 📈Frequent useful updates
  • 🎯Intuitive and feature-rich
  • 🌟Great company and customer service
  • 💯Backbone of many companies
  • 🚀Efficient in-field and in-office use
  • ✅Seamless customer information storage
  • 🔄Continuous improvements
  • 🌟Fantastic customer service
  • 🚀Streamlines success
  • ✅Automates reminders and requests
  • 💯Makes invoicing and scheduling easy
  • 🚀Saves hundreds of hours monthly
  • ✅Easy to set up and start working
  • 💯Best service software app
  • 🚀Robust and frequently updated app
  • 💡Excellent for techs and office staff
  • ⭐6 stars for customization and ease of use
  • ✅Great for one-man operations
  • 🚀Integrated and fully functional
  • 🌟Best bang for buck

Negative things

  • 🐛App glitches and malfunctions often
  • 🐛Network connection issues
  • 🐛Laggy and buggy on iPhone
  • 🐛Server updates disrupt work day
  • 🐛Data loss issues
  • 🐛Difficult to retrieve old documents
  • 🐛In-app updates can make app worse
  • 🐛App won't open sometimes
  • 🐛Requires strong data connection
  • 🐛Limited integrations
  • 🐛Sales tax calculation errors with QBO
  • 🐛Server reboots in middle of day
  • 🐛Malfunctions often
  • 🐛App is terrible on iPhone
  • 🐛Constantly have to close app
  • 🐛Problems sending emails
  • 🐛Can't long press on schedule
  • 🐛Force you to keep account you don't need
  • 🐛Contacts blocked after pausing account
  • 🐛Criminal and forceful seizure of data
  • 🐛Update errors, screws something else up
  • 🐛App is terrible
  • 🐛Downtimes and unplanned system downtimes
  • 🐛Lost data
  • 🐛Latest update is buggy
  • 🐛Impossible to reach competent human
  • 🐛Tech can't add notes or materials
  • 🐛Jobs can't be loaded
  • 🐛Not being heard
  • 🐛Lacking basic search
  • 🐛Invoice paid is in US dollars, not local
  • 🐛Unnecessary in-app updates
  • 🐛Pre-made contracts are state-specific
  • 🐛No basic search functionality
  • 🐛Can't connect to server on iPad
  • 🐛Works better on Android
  • 🐛Not recommended
  • 🐛Worst customer service
  • 🐛Unsure about customer service
  • 🐛Lacking
  • 🐛Downtimes, loss of data and unplanned system downtimes
  • 🐛Impossible to reach a competent human
See all reviews

What's New in GorillaDesk

3.4.5

September 22, 2026

- Community Fixes

User reviews

Most RecentHighest RatedLowest Rated

Fantastic platform!

I’ve used GorillaDesk for 5 years now. The platform is fantastic the way it is but continually evolves.
AAKPapa111

Terrible app

I hate this app, they are constantly updating adding terrible buggy features that dont work trying to keep up.
Iiddddgafffffff

Awesome customer service

Chad and his team at gorilla desk are the best! Customer service is huge to us and every ticket we submit we get a response within the hour. Can’t ask for more!
FFrankdemuro

Constantly shutting down

I HAVE to use this app for work. Numerous times a day, multiple days a week, while I’m in the middle of my notes or uploading pictures the app will just shut down. Then I go back on and everything I have typed is gone. I’ll type it again and BAM, same thing happens. So my opinion this app absolutely sucks and will continue to suck until things are fixed so hardworking people like myself can do there damn jobs without blowing a fuse over simple yet stupid technology
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CCaptCreamStain

Service CRM

This platform has exceptional customer support and they are constantly rolling out new features. I run my whole company through this software. Scheduling, routing, sales, estimates, website, phone, text, and email just to name a few. Highly recommend.
CChadEverett
See 87 more reviews

Developer apps

DoorMamba
DoorMamba

by GorillaDesk

💼 Business

(5)

Free
See developer apps

User experience

🐞

Reported Bugs

45 issues

Always can't connect to server

Bug

Constantly have to close the app out to get routes to load

Bug

Consistently has problems sending emails with docs

Bug

Can’t long press on the schedule to add time off

Bug

App requires great data connection

Bug

Server updates in the middle of the day

Bug

App glitches

Bug

Server restart in middle of work day

Bug

Latest update changed button locations

Bug

Malfunctions often

Bug

Network connections fail when typing long reports

Bug

App won't open for me at all right now

Bug

2022 Data loss event

Bug

Lost multiple contract signatures, Photo ID’s, photos of state reports

Bug

Lost customer yard access codes, gate codes, important notes

Bug

System is becoming worse as it evolves

Bug

Fix one issue and another one pops up

Bug

App doesn’t work in the field

Bug

Always asking me to log back in

Bug

Can’t check in, Check out

Bug

Downtimes, loss of data and unplanned system downtimes

Bug

Latest update has been very buggy

Bug

Tech can not add notes or materials

Bug

App tells me my jobs can not be loaded

Bug

No basic search

Bug

Unnecessary in-app updates

Bug

App is horrible on iPhone

Bug

Always updating and always breaking

Bug

Works better on Android

Bug

Can’t connect to server on iPad

Bug

Update errors

Bug

App is terrible

Bug

Once you upload some documents won’t work to retire

Bug

Good luck retrieving some pictures or old documents

Bug

Laggy and buggy

Bug

Impossible to reach a competent human

Bug

Multiple issues consistently with GD

Bug

Logged into OUR account and different pest control company accessible

Bug

My tech can not add notes or materials

Bug

When I try to access information through the app it tells me my jobs can not be loaded

Bug

This is not efficient and we are not being heard either

Bug

Down for 2 days now

Bug

Lacking customer database access

Bug

Lacking ability to add new service dates

Bug

Lacking ability to change rescheduled appointments

Bug
✨

Requested Features

8 requests

Dedicated Mac application

Feature

Refunds in app

Feature

Incorporate PayPal Here account

Feature

Features available on Apple Watch

Feature

Transfer files when leaving

Feature

More free contracts

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

FAQ

What does GorillaDesk do?

GorillaDesk is an all-in-one tool designed to help field service businesses grow. It provides solutions for scheduling, invoicing, automation, and overall operational organization.

What are the key features of GorillaDesk?

Key features include comprehensive scheduling capabilities, efficient invoicing tools, business automation to streamline processes, and features to empower technicians and impress customers.

Is GorillaDesk free to use?

The provided information indicates the app has no in-app purchases or ads, suggesting a freemium or free model. Specific pricing details would typically be found within the app or on its official website.

Who is GorillaDesk designed for?

This application is intended for owners and operators of field service businesses who need to manage their operations more effectively. It aims to help organize workflows, manage technicians, and improve customer interactions.

How does GorillaDesk help grow a business?

By providing an integrated platform for essential business functions like scheduling and invoicing, GorillaDesk helps field service businesses operate more efficiently. This efficiency can lead to better resource allocation, faster payments, and improved customer service, all contributing to business growth.