My SPS vs LoanNav
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My SPS
Manage your mortgage account securely and conveniently 24/7. Make payments, set up auto-drafts, view statements, and review escrow details on the go. Access account information and upload documents easily.
- Manage mortgage account 24/7
- Make mortgage payments
- Set up/modify auto-draft payments
- View statements and letters
- Review escrow information
- Upload documents
- Secure login with Touch/Face ID
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My SPS mobile app is a fast, secure way to manage your mortgage account 24/7. Make payments, set up and make changes to monthly auto draft, view statements, and review escrow information. *If you have already created a user name and password on spservicing.com, just skip the registration process and login with your online username and password. Features: • Manage your account and make your mortgage payment 24/7 on the go • Access the Information HUB for answers to your most common account questions • Set up or modify existing auto draft payments • Quickly access your account with touch ID or face ID for eligible devices • Review balances and activity • Upload documents for your account • View monthly statements and letters
LoanNav
Manage your loan account conveniently from your mobile device. Make and track payments, access escrow details, and sign up for services like autopay. Securely message your customer care team and access important documents.
- Make and view payments
- Access escrow information
- Sign up for autopay
- View statements and tax documents
- Message Customer Care
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Easily manage your account on-the-go with our secure, simple-to-use Loan Servicing App. Quickly make and view payments, access escrow information, sign up for options like autopay and paperless statements, message your Customer Care team, and more. You can: -Make a payment and view payment status -View details on your escrow account such as tax and insurance disbursements -View all statements including year-end tax documents -Learn from educational resources like FAQs and other helpful mortgage management tools -Message your Servicing Customer Care team members
Screenshots
Verdict
The clearest difference is rating: LoanNav at 4.8 against My SPS's 2.0. LoanNav also leads on ratings volume (2.5K vs 329). My SPS's advantage is device support (3 vs 1) and iOS requirement (15.6 vs 17.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
LoanNav holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: LoanNav has 2.5K ratings behind it against 329, so its average is the more settled of the two. Written reviews point the same way: 6% of My SPS's written reviews are positive against 10% of LoanNav's.
My SPS ships an update every 3 months, LoanNav every 5 months. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.
| Parameter | My SPS | LoanNav |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (329 ratings) | 4.8 (2.5K ratings) — better |
| Positive reviews | 6.5% of reviews | 10.0% of reviews — better |
| Number of ratings | 329 | 2.5K — better |
| Update frequency | Every 3 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 31 MB | 206 MB |
| Age rating | 4+ | 4+ |
| Developer | Select Portfolio Servicing, Inc. | Cornerstone Capital Bank, SSB |
Customer experience
My SPS
LoanNav
Bugs and requests
My SPS
Reported bugs
6 issues- Unable to accept terms and conditions
- Login issues
- App not working
- Unable to download documents
- Screenshot disabled
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- Freezes after update
Requested features
3 requests- Dark mode option
- Improved document handling
- Better account management features
LoanNav
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My SPS
No in-app purchases
LoanNav
No in-app purchases
