Manychat vs Kommo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Manychat
Automate social media engagement and sales from your phone. Respond to comments, DMs, and story mentions instantly across multiple platforms. Turn social interactions into revenue with built-in sales tools.
- Automated replies to comments and story mentions
- Centralized inbox for all DMs
- Prebuilt automation flows
- Live chat for instant responses
- Message templates for quick replies
- Sales tracking and conversion tools
Read full descriptionHide full description
YOUR SOCIAL SUPERPOWER — IN YOUR POCKET Grow your reach. Engage instantly. Turn comments into customers. Manychat is your all-in-one automation tool to stay personal at scale, never miss a message, and convert social engagement into sales — right from your phone. We work with Instagram, WhatsApp, Facebook Messenger, GROW: BUILD A REAL AUDIENCE THAT STICKS Stop playing the algo’s game. Start growing with tools that actually catch engagement and boost reach. Automatically reply to story mentions, post comments, or reel replies — so your followers keep coming back for more. - Prebuilt automations for posts, comments, messages, and stories - Auto-respond to engagement that would otherwise get buried or move on - Preview and launch new flows in seconds ENGAGE: STAY PERSONAL AT SCALE What if you never missed another message? Manage all your DMs from Instagram, TikTok, Facebook, WhatsApp, Telegram, and more — in one app. Set default replies, answer FAQs, and send offers or freebies in real time. - Live Chat lets you reply instantly (or assign to your team) - Message templates for fast responses with your personality - Push notifications keep you in the loop - Don’t switch between apps - centralize all convos in Manychat SELL: TURN ATTENTION INTO REVENUE Tired of likes and comments that never convert? Set up automations that guide your audience from curiosity to conversion. - Quickly drop affiliate links and discount codes - Capture emails, phone numbers, or any other info you need from users with ease - Track clicks, opens, and conversions directly in the app - Iterate quickly with on-the-go performance stats START FREE Sign up with your social handle or email. Get your time back — and let your socials finally start working for you. Privacy Policy: https://manychat.com/privacy.html Terms of Use (EULA): https://manychat.com/legal/tos
Kommo
This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.
- Messenger, email, and call integration
- Live customizable sales dashboard
- Automation tools (salesbot, templates)
- Lead generation via business card scanning
- Mobile sales pipeline management
- Team performance monitoring
Read full descriptionHide full description
Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.
Screenshots
Verdict
Manychat and Kommo both sit at 4.3 stars, but that hides the real split: 84% of Kommo's written reviews are positive against 40% of Manychat's. Kommo also leads on in-app purchases (none vs 4). Manychat's advantage is ratings volume (2.1K vs 12) and chart position (#37 vs unranked). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Manychat sells 4 in-app purchases, starting at $17.00 per month. Kommo asks for nothing beyond the download.
On the App Store both sit at effectively the same score — 4.3 for Manychat against 4.3 for Kommo. That said, the two scores are not equally well evidenced: Manychat has 2.1K ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 40% of Manychat's written reviews are positive against 84% of Kommo's.
Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.
| Parameter | Manychat | Kommo |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (2.1K ratings) | 4.3 (12 ratings) |
| Positive reviews | 40.0% of reviews | 83.8% of reviews — better |
| Number of ratings | 2.1K — better | 12 |
| Update frequency | Every 2 weeks | Every 2 weeks |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #37 — better | — |
| Devices | iPhone | iPhone, Apple Watch — better |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 103 MB | 183 MB |
| Age rating | 4+ | +4 |
| Developer | Manychat | Terimpol S.A. |
Customer experience
Manychat
Kommo
Bugs and requests
Manychat
Reported bugs
5 issues- Inability to connect social media accounts
- Automation failures and delays
- Inconsistent app behavior
- Syncing issues between web and mobile
- Unexpected account lockouts
Requested features
5 requests- Ability to delete accounts and contacts
- Improved mobile app experience
- Better integration with other platforms
- More customization options
- Enhanced notification system
Kommo
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Manychat
- Essential – Monthly14 Days trial$17.001 Month
- Pro – Monthly14 Days trial$39.001 Month
- Essential – Yearly14 Days trial$169.001 Year
Show 1 moreShow fewer
- Pro – Yearly14 Days trial$349.001 Year
Kommo
No in-app purchases









