ckSmithSuperior vs Worcester 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ckSmithSuperior
Manage your account on the go with this utility app. Access billing history, order fuel, and pay bills. Registration with your account number is required for full access.
- Account information access
- Billing history
- Order fuel
- Pay bills
- 24/7 access
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Introducing the ckSmithSuperior mobile app, where you can access your account information, billing history, order fuel, pay your bills, and much more. You will need to register your account with the mobile app to gain access, please have your account number ready.
Worcester 311
Report non-emergency issues in Worcester, MA with this free app. Submit requests for street signs, streetlights, and other city concerns with photos and comments. Streamline access to city services and help improve your community.
- Submit non-emergency service requests
- Report issues with photos
- Add comments to requests
- Track issue resolution
- Access city services easily
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Welcome to the Worcester 311 App! Worcester, Massachusetts, known best as the “Heart of the Commonwealth,” introduces its free, easy to use app for residents, businesses and visitors. The Worcester 311 App is a quick and easy way to submit non-emergency requests for assistance with issues you see around the City. See a broken street sign? Snap a picture to submit with the location, and let us fix the problem! Spot a street light pole that’s in need of repair? Don’t wait until you get home to let us know – use the handy Worcester 311 mobile app to report the issue and add your own comments. All reports are routed through the Worcester 311 customer service center and assigned to the appropriate city department to be addressed in a timely manner. Accessing your City’s services has never been easier thanks to the Worcester 311 app. Download and start using this free app today. Thank you for helping make “the Heart of the Commonwealth” a better place to live, work and play!
Screenshots
Verdict
The clearest difference is rating: Worcester 311 at 4.6 against ckSmithSuperior's 3.0. Worcester 311 also leads on ratings volume (128 vs 4). ckSmithSuperior's advantage is review sentiment (33% vs 0%) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Worcester 311 holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Worcester 311 has 128 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 33% of ckSmithSuperior's written reviews are positive against 0% of Worcester 311's, so the app with the better star average is not the one people write more warmly about.
ckSmithSuperior ships an update every 6 months, Worcester 311 every 3 months. The most recent releases landed on June 1, 2026 and September 10, 2026 respectively.
| Parameter | ckSmithSuperior | Worcester 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (4 ratings) | 4.6 (128 ratings) — better |
| Positive reviews | 33.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 4 | 128 — better |
| Update frequency | Every 6 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 45 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Petrolex II, LLC | City of Worcester, Massachusetts |
Customer experience
ckSmithSuperior
Worcester 311
In-app purchases
ckSmithSuperior
No in-app purchases
Worcester 311
No in-app purchases
Questions
Is ckSmithSuperior free?
Is Worcester 311 free?
Which has better reviews, ckSmithSuperior or Worcester 311?
Do ckSmithSuperior or Worcester 311 have ads?
Which is updated more often, ckSmithSuperior or Worcester 311?
Other comparisons
