National Grid vs ckSmithSuperior
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
National Grid
Securely manage your utility account on the go. Access billing, schedule payments, and report outages with ease. Biometric login provides quick and secure access to your account information and support.
- Biometric account access
- View account and billing information
- Schedule payments
- Report power outages and gas emergencies
- View outage map
- Enroll in paperless billing
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The National Grid mobile app makes it easier to securely manage your account from anywhere. Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again. Once you’re signed in, you can easily: • View essential account and billing information • Enroll in paperless billing • View and download a PDF of your current bill • Schedule a payment in-app or via Speedpay • Find nearby payment locations • Report a power outage or gas emergency • View the outage map • Explore your usage Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website. We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.
ckSmithSuperior
Manage your account on the go with this utility app. Access billing history, order fuel, and pay bills. Registration with your account number is required for full access.
- Account information access
- Billing history
- Order fuel
- Pay bills
- 24/7 access
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Introducing the ckSmithSuperior mobile app, where you can access your account information, billing history, order fuel, pay your bills, and much more. You will need to register your account with the mobile app to gain access, please have your account number ready.
Screenshots
Verdict
The clearest difference is rating: National Grid at 4.8 against ckSmithSuperior's 3.0. National Grid also leads on ratings volume (15K vs 4) and update cadence (every 6 weeks vs every 6 months). ckSmithSuperior's advantage is review sentiment (33% vs 25%) and iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
National Grid holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: National Grid has 15K ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 25% of National Grid's written reviews are positive against 33% of ckSmithSuperior's, so the app with the better star average is not the one people write more warmly about.
National Grid ships an update every 6 weeks, ckSmithSuperior every 6 months. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.
| Parameter | National Grid | ckSmithSuperior |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (15K ratings) — better | 3.0 (4 ratings) |
| Positive reviews | 24.5% of reviews | 33.3% of reviews — better |
| Number of ratings | 15K — better | 4 |
| Update frequency | Every 6 weeks — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 60 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | National Grid plc | Petrolex II, LLC |
Customer experience
National Grid
ckSmithSuperior
Bugs and requests
National Grid
Reported bugs
3 issues- Unexpected account data errors
- App crashes and freezes
- Payment processing failures
Requested features
3 requests- Ability to view billing history and usage details
- Seamless integration with existing online accounts
- Biometric login options
ckSmithSuperior
Not enough reviews yet to summarise bugs or requests.
In-app purchases
National Grid
No in-app purchases
ckSmithSuperior
No in-app purchases
Questions
Is National Grid free?
Is ckSmithSuperior free?
Which has better reviews, National Grid or ckSmithSuperior?
Do National Grid or ckSmithSuperior have ads?
Which is updated more often, National Grid or ckSmithSuperior?
Other comparisons
