Focus CRM vs Gubagoo

Focus CRM gives you the insight your sales teams needs to maximize every customer interaction. It provides a platform enabling you to analyze, plan, develop and deploy marketing, sales and service activities. Enjoy sales tools like Sales Analytics, Role Permissions, Sales Team Hierarchy & Territory Management. Enjoy marketing tools like Campaign Management, Market Segmentation, Landing Page Integration among others. Manage planned-preventive-maintenance (PPM) and reactive or breakdown maintenance with tools to create and manage contracts, schedules, requests, services and assets under strict Service Level Agreements (SLAs). Focus CRM has the functionality of converting a simple CRM solution into multiple vertical solutions due to its easily customizable functionality. Focus softnet pvt ltd as an entity was carved out in the year 2015 with a vision to further enhance digital transformation, vertical specific business process automation and governance. Focus softnet product portfolio includes CRM, HCM, REMS Sales & Leasing Solutions, Focus CAFM, Focus Owners’ Association, Focus Auto, Focus Project Management, Focus Education Management and brings the latest technology into the current era through SaaS or on premise model and integration-friendly solutions. Focus softnet delivers cutting-edge solutions to bring together people and processes through effective, yet easy-to-use software systems.

This is our new Gubagoo app, helping to keep you connected with your customers on the go. This version of the app provides an enhanced chat experience, but does not yet have all of the features of the legacy version. Just like in GLive, you will be notified of chats, you can monitor conversations in real time, and ResQ those chats - from anywhere! The original version of the app is still available in the app store, and has our full mobile feature set, including Virtual Retailing connectivity, dashboards, and reporting. Here’s what is currently available in this enhanced app: - View live chats across all channels (except Text+, coming soon) - Take over (ResQ) live chats - Send messages to your customers - Send whisper messages to Gubagoo chat specialists and your staff - View and send inventory, offers, and contact cards - View and send your saved responses - Send files, such as photos, videos, and PDFs - Enter and view customer details - Enter lead information and submit the lead to your CRM - Push notifications If you need access to any of the following features on your mobile device, you will still need the legacy app: GLive: - In-app notifications - Do Not Disturb mode Virtual Retailing Features: - View deals Dashboard and Reporting Features: - View history - View dashboard - View leads - View saved responses - View inventory - View offers - View and edit your profile information - View and edit your notification settings - Access our help center This app will be continuously updated to include the features from the Legacy app, and will soon replace the original.