Star Communications vs My PetSafe®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Star Communications
Manage your home services, including video, security, and phone, from a single application. You can also pay your bills and access customer support through live chat.
- Watch Live TV
- Control Security System
- Check Home Phone Voicemail
- Enable Call Forwarding
- Pay Bills
- Live Chat Support
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The Star Communications app is here to make your life easier! Now, your video, security, and phone can all be controlled in one place. You can even pay your bill and live chat with us, all from within the app. From within the Star Communications app, you can*: Watch Live TV Launch your Channel Guide Control your Security System Check your Home Phone Voicemail Enable Call Forwarding Pay your bill *Additional logins may be required
My PetSafe®
Manage all your connected PetSafe® pet care devices from a single app. Create pet profiles, personalize product names, and share access with family members to ensure your pets are well-cared for, whether you're home or away.
- Connect and manage all PetSafe® smart products
- Create pet profiles and personalize product names
- Share access with unlimited family members
- Monitor pet care remotely
- Compatible with various PetSafe® connected devices
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Your official app to get the most out of your connected PetSafe® products. The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with: • Guardian® GPS Connected Customizable Fence • ScoopFree® Smart Self-Cleaning Litter Box • Smart Feed Automatic Pet Feeder • SmartDoor™ Connected Pet Door • SMART DOG® Remote Trainer When used with PetSafe® connected products, the My PetSafe® app lets you: • View and manage all your PetSafe® connected products in one place • Customize your app by creating pet profiles and personalized names for each product • Share access with an unlimited number of family members
Screenshots
Verdict
The clearest difference is review sentiment: My PetSafe® at 59% against Star Communications's 0%. My PetSafe® also leads on ratings volume (794 vs 4). Star Communications's advantage is rating (4.0 vs 3.7) and update cadence (weekly vs every 2 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Star Communications holds the better App Store score, 4.0 against 3.7. That said, the two scores are not equally well evidenced: My PetSafe® has 794 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 0% of Star Communications's written reviews are positive against 59% of My PetSafe®'s, so the app with the better star average is not the one people write more warmly about.
Star Communications ships an update weekly, My PetSafe® every 2 weeks. The most recent releases landed on November 3, 2026 and November 11, 2026 respectively.
| Parameter | Star Communications | My PetSafe® |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (4 ratings) — better | 3.7 (794 ratings) |
| Positive reviews | 0.0% of reviews | 59.2% of reviews — better |
| Number of ratings | 4 | 794 — better |
| Update frequency | Weekly — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 12.4 — better | 16.4 |
| Further details — not scored | ||
| Size | 13 MB | 257 MB |
| Age rating | 4+ | 4+ |
| Developer | Bluetone Media | Radio Systems Corporation |
Customer experience
Star Communications
My PetSafe®
Bugs and requests
Star Communications
Not enough reviews yet to summarise bugs or requests.
My PetSafe®
Reported bugs
7 issues- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone
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- Notifications not working as expected
- Inability to switch between multiple fences/boundaries
Requested features
8 requests- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts
Show 3 moreShow fewer
- Add support for more network types (e.g. 5GHz WiFi)
- Integrate with more smart home platforms
- Improve GPS accuracy and boundary customization
In-app purchases
Star Communications
No in-app purchases
My PetSafe®
No in-app purchases
Questions
Is Star Communications free?
Is My PetSafe® free?
Which has better reviews, Star Communications or My PetSafe®?
Do Star Communications or My PetSafe® have ads?
Which is updated more often, Star Communications or My PetSafe®?
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