NYSEG vs EmpireAccess

We are pleased to offer you an effortless tool that makes it even easier to manage your account! Our free app provides you convenience at your fingertips. With just a few, simple clicks of a button, you can instantly view and pay your bill, report an outage and submit a meter read – and that’s not all! Designed for you... - Pay your bill with just the click of a button! - With secure, Touch or Face ID access, you‘ll be able to view your real-time account balance, payment due date and balance details without entering your account number every time! - Easily report an outage, see your estimated time of restoration and access outage lists and maps to stay informed. - Submit a meter read at your convenience – there’s even a flashlight to help you read the meter! On the go... - Enroll in eBill for online access and convenience and view up to 13 months of bills! - Sign up for AutoPay so your payments can be made automatically, securely, and on time every month. - Enroll in Budget Billing so you’ll always know how much your bill will be! -Sign up for Outage Alerts and stay informed if your power goes out. You will also receive notifications with the latest information about your power outage so you can plan. -Enroll in Meter Read Reminder Alerts and receive a convenient reminder to read your meter on months we’re scheduled to estimate your energy usage. - Update your account profile (email address, mailing address and phone number) and manage your personal preferences.

EmpireAccess provides a wide range of options for managing your billing account. Log in using your existing eBill/bill pay website account. Don't have one? Not a problem! Using your latest invoice, register for a new eBill account and say goodbye to cluttered paper invoice statements. Opt into paperless billing to receive monthly email statements of your account. Pay your bill safely and securely over encrypted channels. Or, enroll in automatic payments and never worry about missing a payment again. Any place, anywhere, access your current usage statistics. Access a summary of your current usage, or view historical data. With a variety of additional features, we welcome you to explore and provide any feedback on improvements.