Comparison

SimplePractice Client Portal vs Charm mPHR

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SimplePractice Client Portal

Manage your healthcare appointments, messages, and payments from one secure app. Connect with your practitioner, complete paperwork digitally, and join virtual appointments with ease.

Highlights
  • Passwordless login
  • Secure messaging with practitioner
  • View upcoming appointments
  • Digital payments and invoices
  • Complete digital paperwork
  • Join telehealth appointments
  • Manage multiple profiles
Features
Currently charting
Read full description

If you’re receiving services for behavioral health, counseling, speech pathology, occupational therapy, physical therapy, or any other wellness service by a practitioner who uses SimplePractice, this app is for you! The SimplePractice Client Portal iOS app empowers you to manage care for you or your loved ones from one secure place. Stay connected with your practitioner between appointments from the convenience of your phone. Your personal information is kept private, yet easily accessible for your convenience. Simplify how you access care with features like: • Passwordless login – Securely log into your Client Portal without the hassle of a username or password by setting up a passcode, touch ID, or Face ID for instant access. • Personalized notifications – Get push notifications sent right to your phone regarding any new messages, invoices, or documents that have been sent to you by your practitioner. • Secure messaging – Message your practitioner directly from your phone knowing that all communication is secure and private. • Upcoming appointments and requests – View all your upcoming appointments, and request a new appointment with your practitioner directly from the app. • Digital payments – Add new payment methods to pay your bills including HSA and FSA cards. You can even pay directly from the app. • Digital paperwork – Complete documents and questionnaires related to care on your own time. • Telehealth – Join virtual appointments with your practitioner directly from the app, so you never have to find a link buried in your inbox again. • Appointment directions – Get automatically transferred to your preferred mobile navigation app for easy directions to your practitioner’s office. • Profile switching – Quickly toggle between any Client Portal you’re managing—whether you’re seeing different providers who use SimplePractice for practice management or are managing care for multiple individuals. To access the SimplePractice Client Portal iOS app, you must be invited to use the SimplePractice Client Portal by your practitioner. When you first log into the app, the email you provided to your practitioner will be used to authenticate your Client Portal access. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode for hassle-free login. Please note: what you can see and do within the SimplePractice Client Portal app may vary, and is limited to the specific features your practitioner has enabled for your profile. Are you currently looking for therapy services? To find a behavioral health therapist that uses SimplePractice near you, visit www.meetmonarch.com.

About

Charm mPHR

Securely manage personal and family health information on your mobile device. Organize medical records, track vitals, and share a visual Health Passport with caregivers instantly.

Highlights
  • Manage medications, prescriptions, and supplements
  • Track health vitals and custom vitals
  • Record allergies and immunizations
  • Store diagnoses, procedures, and insurance details
  • Upload and track clinical documents
  • Book appointments and join video consultations
  • Share Health Passport with caregivers
Features
Currently charting
Read full description

Charm mPHR is a Personal Health Record (PHR) application to manage the health information of patients securely for themselves and their families. It helps the patients to keep their vitals, clinical observations, and medical records organized from their mobile. Using the built-in Health Passport feature, these records can be shared with the caregiver instantly. The Health Passport presents the records visually and graphically to the caregiver and eliminates the need for keeping paper documents. Key features include, Store and track Current and Past Medications, Prescriptions, and Supplements along with instructions Manage your Health Vitals/Custom Vitals using personal health tracker Record Allergy information and Immunization details Store and manage Diagnoses, Procedures Store and manage Insurance details Upload and track Clinical Documents Book Appointments and Fill out Questionnaires Join Video consultations View Lab Results shared by Practice View Visit Summaries shared Securely send messages to Practice members View shared Bills and Receipts Quickly manage and share your Health Passport with the Doctor and more.

Screenshots

SimplePractice Client Portal4 screens
Charm mPHR4 screens

Verdict

The call

SimplePractice Client Portal and Charm mPHR both sit at 4.9 stars, but that hides the real split: 82% of SimplePractice Client Portal's written reviews are positive against 32% of Charm mPHR's. SimplePractice Client Portal also leads on ratings volume (39K vs 3.9K) and chart position (#7 vs #122). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for SimplePractice Client Portal against 4.8 for Charm mPHR. That said, the two scores are not equally well evidenced: SimplePractice Client Portal has 39K ratings behind it against 3.9K, so its average is the more settled of the two. Written reviews are what separate them: 82% of SimplePractice Client Portal's written reviews are positive against 32% of Charm mPHR's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.

Scorecard3 real differences · 8 level
SimplePractice Client Portal versus Charm mPHR: the parameters behind the verdict, then further details
ParameterSimplePractice Client PortalCharm mPHR
PriceFreeFree
Rating4.9 (39K ratings) — better4.8 (3.9K ratings)
Positive reviews82.0% of reviews — better32.4% of reviews
Number of ratings39K — better3.9K
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#7 — better#122
DevicesiPhoneiPhone, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size64 MB227 MB
Age rating4+17+
DeveloperSimplePractice, LLC.MedicalMine Inc.

Customer experience

SimplePractice Client Portal

All ratings38,891 ratings
Positive98.4%
Neutral0.9%
Negative0.7%
Written reviews650 reviews
Positive82.0%
Neutral6.8%
Negative11.2%

Charm mPHR

All ratings3,899 ratings
Positive94.7%
Neutral1.8%
Negative3.5%
Written reviews37 reviews
Positive32.4%
Neutral5.4%
Negative62.2%

User reviews

SimplePractice Client Portal

From 39K App Store ratings

What we love

  • 🚀 Easy to use app
  • 👍 Convenient features like messaging, document upload, and payment
  • 🚀 Intuitive and user-friendly interface
  • 👍 Helpful for managing appointments and keeping track of care
  • 👍 Great for communication with providers

Room to improve

  • 🐛 Occasional login and sign-in issues
  • 🐛 Messaging and notification glitches
  • 🐛 Inconsistent performance and crashes
  • 🐛 Difficulty deleting old profiles and payment info
  • 🐛 Lack of iPad-specific optimization

Charm mPHR

From 3.9K App Store ratings

What we love

  • 👍 User-friendly portal
  • 🚀 Quick access to doctor and results
  • 👍 Great service

Room to improve

  • 🐛 Blank sign-up page
  • 🐛 Appointment scheduling issues
  • 🐛 Billing information not accessible
  • 🐛 Messages not loading properly
  • 🐛 Password reset issues

Bugs and requests

SimplePractice Client Portal

Reported bugs

5 issues
  • Login emails not arriving
  • Appointment scheduling reverting to current date
  • Inability to see new and pending appointments
  • Messaging feature not working for some users
  • Inconsistent performance and crashes

Requested features

5 requests
  • Add appointment calendar integration
  • Improve notification and messaging functionality
  • Implement password-based login option
  • Develop an iPad-native version of the app
  • Allow more customization of app settings and preferences

Charm mPHR

Reported bugs

4 issues
  • Blank member page
  • Appointment scheduling not working
  • Lab data not displaying
  • Typed messages getting lost

Requested features

2 requests
  • Password change should log out all devices
  • Better control over billing information

In-app purchases

None

SimplePractice Client Portal

No in-app purchases

None

Charm mPHR

No in-app purchases

Questions

Is SimplePractice Client Portal free?
SimplePractice Client Portal is free to download, with no in-app purchases.
Is Charm mPHR free?
Charm mPHR is free to download, with no in-app purchases.
Which has better reviews, SimplePractice Client Portal or Charm mPHR?
SimplePractice Client Portal is rated higher. SimplePractice Client Portal averages 4.9 out of 5 from 39K ratings, while Charm mPHR averages 4.8 from 3.9K ratings.
Do SimplePractice Client Portal or Charm mPHR have ads?
Neither SimplePractice Client Portal nor Charm mPHR shows ads.
Which is updated more often, SimplePractice Client Portal or Charm mPHR?
SimplePractice Client Portal ships an update monthly, and Charm mPHR monthly. Most recently, SimplePractice Client Portal was updated on October 26, 2026 and Charm mPHR on October 25, 2026.
Which is more popular, SimplePractice Client Portal or Charm mPHR?
SimplePractice Client Portal currently peaks at #7 in the App Store charts, and Charm mPHR at #122. Chart position reflects recent download velocity rather than total install base.

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