SimplePractice Client Portal User Reviews

What users say

Top reviews

Helpful

It’s been great! It’s nice to have my different care physicians in one place without this all being mixed with my email.

Muy buena

Es fácil de usar

A Compassionate and Supportive Therapist

Mina is a wonderful therapist—patient, professional, compassionate, and deeply empathetic. She has helped me see situations from different perspectives, understand myself more clearly, and make meaningful progress in my healing. I feel heard and supported in our sessions, and I’m very grateful and fortunate to have found her.
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Easy to use

This portal is easy to use and works great. No trouble with glitches.

Nice

It is a nice app, wish you could select more than 1 date at a time!

Great app but difficult to send messages

I’m loving the app aside from the fact that I cannot easily type a message to my therapist because the keyboard covers the text box as I type and I can’t see what I’m sending them. I’m forced to type all my messages in notepad and using copy/paste to send anything. iPhone 16.

Ease of connection

It’s easy to connect with my therapist to and fill out documents before appts.

App

Great app

Best app

Perfect for getting in touch with my therapist. Easy. And great reminders

Easy to use

Super easy to use, reliable, and never any glitching or missed notifications.

Unable to remove payment method

Payment methods and Auto Pay settings can only be deleted or changed by the clinician. This is very frustrating. I have never enrolled in Auto Pay but apparently I am now. My clinician has not be able to figure out how to make these changes and she shouldn’t have to.

Convenient and Secure

Convenient app, great for the telehealth needs I have and It feels secure when I use it

Great

Easy to use and navigate, and I have never had a single glitch or hiccup on here

I did it😁

As i absolutely dislike anything on line I was completely amazed at how simple & pleasing this is… i waited abt 2 wks due to fear turned out to easy Thank God

Decent App.

The app is pretty good. I wish it would let us send pictures. It does crash occasionally but over all it does a good job.

Glitch Practice

I can’t believe people like this app. I got all the way through to connecting my bank account and then an error without explanation occurs. Now I’m not even getting the text verifications to get to the step anymore. Any human support options? No. None. Terrible.

Simplicity

Very easy to navigate and find the info I need!

Good App

Just has actually been the best app I’ve used. I love how you can communicate on it with your therapist.

Easy to use

Had this app for over 2 years and by far the best way to communicate with your providers. App so simple to use. Another feature I wnjoy is that I can have my family members linked so I can ensure I do t over book appointments and let them know if we are going to be away.

Works for me!

I’ve only been using this portal for a couple of weeks, but everything has worked really well for me