Very bad
No way to unsubscribe emails. You are stuck getting spam from them. Can't remove credit cards once added, can't remove account or personal info, no support for clients what so ever. Spams the provider too. Automatically charges your cards for amounts you didn't agree to pay. Let us pay manually! Let us delete our info! Let us unsubscribe from your emails and notifications from past providers! Or better yet allow us to remove them.
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Johnny O
Some things are just fine. When texting, at the moment, my keyboard (on my phone, blocks my message and this review I’m typing w/o being able to see what I’m texting. Can’t scroll it up to check either. Also cannot send pics or emojis, it seems.
So far so good
The app its self is very easy to use . Nothing major and nothing difficult . I would say the only minor inconvience with this app is sometimes the connection does blip in and out causing to join a session difficult but otherwise good app. The doctors are attentive to ur situation/situations they are friendly and do an amazing job .
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Cant log in on desktop
I created account on mobile and password was not required. I cannot log in on desktop without a password and send link to reset doesn’t work
Continuously logs me out
I’ve had this app for a year to communicate with my doctor and I’ve only been able to get in twice and when I did get logged in it only lasted for maybe a couple of weeks before it logged me out. It doesn’t send me a link through my email that is associated with my account so I can’t regain access and their support website is useless. My provider can’t even get an email sent through with an access link for me.
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Easy to use
I would say this app is straight to the point. One thing I wish was different was that I think they should make the option to pay an amount of your choosing off the total you owe instead of having to pay a specific payment amount.
It works!
Refreshing to have a simple and easy to use platform that gets the job done.
Great experience
The portal is easy to use! I can schedule my therapy and pay my bills all in one place. The therapist that I use has been working with me for over a year, and I feel like I am healing sometimes I schedule more than one session per week because an hour doesn’t seem like enough.
Efficiency
The best Dr and Staff very helpful
App usage’s
Makes my life so much easier I can pay my copayments and fill out forms for weekly appointments
Dorothy
I’m not sure how to begin this review. Yes, the portal is great. But what makes it great isn’t just the info I can access. It’s Morgan Foster. She responds always, no matter the time. She makes me feel heard, cared for and safe—-On top of overseeing my psychiatric, physical & medical requirements. As with most automated systems, they’re only as good as those who run them. She’s aces.
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very easy
i love this app sooo much, it’s very easy to send messages to my psychiatrist instead of having to make an appointment just to ask a question. i love how you can pay through the app. I love this app sooo much. very convenient!
So convenient!
Love that I have a direct line of come to my therapist. Such a great app!
My therapist
Crystal has to be the best therapist I’ve ever had and this app makes it so easy to talk to her
Radzom Portal
I love this client portal so much. I make my appointments whenever and as far into the future as I want with no issue. Not only that, but I’m able to contact my therapist from there as well. I only do that if it’s important of course and don’t expect a response until I see her next. All in all, it’s a good little portal
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have had no issues ✨
good app for my appointments
When life is thronging you more than you can handle
We have had the pleasure of working with Zach for the last couple weeks and have enjoyed how he has handled every curve ball we have thrown at him with a neutral perspective and always ends each session on a good note and with homework to think about for between the sessions. I would recommend him to anyone looking to improve their lives and understand of what made them who they are today
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Easy
Easy to use. Easy to read. Appointment times and dates show on home page. Communication with provider is in real time.
Convenient and helpful!
This app is very easy and beneficial to use. I like that if I need Katie she’s right there! It’s great for billing purposes and to get messages, as well.
Great experience
They are patient understanding and they worked well with me. I have a lot of weight that I’ve carried for a long period of time. I’ve got an older and I am a father and it’s more difficult to do the things I used to do. This company has been incredible and they understand my needs Adrian is somebody that I would recommend for therapy if you really need it
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