SimplePractice Client Portal User Reviews

Customer Experience

Positive experience82.1% of reviews
Neutral6.5% of reviews
Negative experience11.4% of reviews

~ Based on 598 written reviews from the US App Store.

What users say

Is SimplePractice Client Portal Safe?

SimplePractice Client Portal appears safe based on user ratings. AppsHunter Safety Score for SimplePractice Client Portal is 98/100.

This assessment is based on 35,869 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
0.9% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 35,869 App Store ratings for SimplePractice Client Portal.

Is SimplePractice Client Portal Legit?

SimplePractice Client Portal appears to be a legitimate app. AppsHunter Legitimacy Score for SimplePractice Client Portal is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ease

I love the seamless layout and ease of communication with my provider via this portal

Kind of glitchy

I like how it’s easy to use but I wish it were less glitchy.

User friendly app!

I’ve had no trouble at all navigating the application! Very user friendly and simple!

Good app

This app is great. The only thing that could be improved is being able to see the messages while I’m in a video call and also send and receive those messages in the. It blocks me out when I’m in a video call. I understand this is for safety

Something broken with update

The app was great until it wasn’t. With this latest update, my appointments were no longer updating and when I tried to logout and then back in, the app is not recognizing my email address any longer.

Makes it all easy

This app makes communicating, scheduling and paying all very easy.

Great app

Love it

Best counselor

⭐⭐⭐⭐⭐

I cannot recommend Matthew Mewhorter highly enough.

Matt is an exceptionally professional, compassionate, understanding, and accommodating counselor who genuinely meets his clients where they are. From the very beginning, he created a safe, supportive environment where I felt heard, respected, and understood.

Over the past year, I faced the most difficult chapter of my life—my journey through kidney cancer. There were moments filled with fear, uncertainty, and emotional exhaustion. Throughout that time, Matt was like a torch that illuminated the path ahead when everything else felt dark. His calm presence, thoughtful guidance, and unwavering support helped me navigate challenges that often felt overwhelming.

One of the qualities I appreciate most is Matt’s unique perspective as a cancer survivor himself. His understanding goes beyond textbooks or clinical training. Having expressed his own experience through art, he brings a profound sense of empathy, resilience, and humanity into every session. That perspective has helped me see my own journey differently—not only as a survivor, but as someone capable of finding hope, growth, and meaning after adversity.

I also want to recognize Amanda, Matt’s wife. Together, they are an inspiring couple whose professionalism, kindness, and dedication to helping others are evident in everything they do. They have created a practice built on genuine care, integrity, and respect for every individual who walks through their doors.

If you are looking for compassionate, knowledgeable, and highly skilled mental health professionals, I wholeheartedly recommend Matt and Amanda. Their work truly changes lives.

Thank you, Matt, for helping me through the hardest season of my life. I will always be grateful.

I wish Matt, Amanda, and their wonderful daughter a lifetime filled with health, happiness, joy, and continued success as they inspire hope and healing in so many lives.
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Great, but needs added features

I absolutely love this app to communicate with and upload/download documents between my doctor and I. I wish there were more features available for responses, though. For example, you can’t react to text messages, or edit if needed. Once the message is sent, it’s sent exactly how it was typed in, even if you made a mistake or need to change something. You also can’t delete and then rewrite it, so if you accidentally send something before you’re finished, you can’t fix it.
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Therapist

Linda Jackson is one of the best therapist I have ever had. She is attentive, informative, shows sympathy & makes me feel like my emotions.

Easy to navigate

Helpful, easy to use! I’m able to kill several birds at one place being able to send emails, make payments and schedule appointments!

wonderful app!!

they always remind me of my sessions with my diva therapist she’s so awesome

Helpful app

The app allows easy access to all parts of the client experience in one place. I wish there was a calendar to view current appointments that was accessible while requesting new appointments. Otherwise, it’s a good app.

Great App

Great app for connecting with my therapist when I otherwise couldn’t!

Great

Easy to use and very helpful

scam

I paid a "doctor" for a medical note and he gave me nothing; he's a fraud and a scammer, and the app doesn't help you with the stolen money.

Push notifications don’t work

Push notifications have never worked for me and I’ve gone through all the settings multiple times

Easy and Accurate!

I never have a hard time with this! Thank you, guys!

Thank you

Thank you for this app, which allows me to be able to schedule my appointments as well as message my counselor.

My Dr

He’s been the most helpful, & caring Dr I’ve ever had……. I’ll forever be grateful for him……….