Chatify vs DipTalk

Modern Live Chat Software for Teams who want to grow sales by supporting customers anytime, anywhere. Chatify is simple to use, yet includes all the features you need, to provide a live chat experience that delivers. FREE Plan No Per Agent or per Contact Fees. Chatbot - Automated Messages, Automated Answers. Advanced Assign Rules. Apps for Desktop & Mobile. Unlimited Team Members, etc. Chatify is optimised for teams. It includes a host of features that help teams to work together on customer queries. What’s New? Updated UI - this update brings the mobile UI in line with the desktop version. Whisper Chat - discuss chats internally with your team before replying to the customer. Smart Prompt - The bot automatically suggests possible answers as you chat with the customer. This saves time by NOT having to type answers repeatedly. Starred Chats - star chats that you plan to follow-up on. Reminders - set reminders for chats that you wish to follow-up with later.

DipTalk is a customizable, open-source communication platform designed for organizations, teams, and communities of all sizes. It enables real-time messaging, voice, and video collaboration across teams, partners, and customers, helping improve productivity and communication efficiency. The platform supports a wide range of use cases, from team collaboration to customer engagement, and can be adopted by any organization or group seeking a secure and flexible communication solution. DipTalk offers features such as messaging, group chat, audio and video conferencing, guest access, screen and file sharing, live chat, two-factor authentication (2FA), end-to-end encryption, and single sign-on (SSO). It also supports integration with various identity providers and services. Organizations can get started by creating their own workspace or connecting to an existing server, making DipTalk accessible to a broad range of users and use cases.