Comparison

Smartsupp vs Chatify

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smartsupp

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

Highlights
  • AI chat assistants
  • Unified chat inbox
  • Automated messages & chatbots
  • Lead generation tools
  • Performance reports
  • Customer satisfaction insights
Features
Read full description

AI, LeadGen chatbots, live chat, and more are waiting for you at Smartsupp. It’s a go-to tool if you want to grow your online sales. Turn your visitors into loyal customers and reach out to them on autopilot. With over 100,000 thriving webshops and websites leveraging our platform, Smartsupp has become a popular and reliable chat solution. And here are the capabilities that make it so: AI chat assistants are always available to engage with both customers and visitors, providing round-the-clock support and assistance. Have all your chats in one place whether it’s an email, Facebook Messenger or your website. Automated messages and chatbots, key components of our platform, to help you convert leads to deals seamlessly. Reports give you insights into chat performance, customer satisfaction, and help you identify potential buyers, as well as those customers who need extra attention. Your success is our success! Terms of Use (EULA) - https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

Chatify

Features
Read full description

Modern Live Chat Software for Teams who want to grow sales by supporting customers anytime, anywhere. Chatify is simple to use, yet includes all the features you need, to provide a live chat experience that delivers. FREE Plan No Per Agent or per Contact Fees. Chatbot - Automated Messages, Automated Answers. Advanced Assign Rules. Apps for Desktop & Mobile. Unlimited Team Members, etc. Chatify is optimised for teams. It includes a host of features that help teams to work together on customer queries. What’s New? Updated UI - this update brings the mobile UI in line with the desktop version. Whisper Chat - discuss chats internally with your team before replying to the customer. Smart Prompt - The bot automatically suggests possible answers as you chat with the customer. This saves time by NOT having to type answers repeatedly. Starred Chats - star chats that you plan to follow-up on. Reminders - set reminders for chats that you wish to follow-up with later.

Screenshots

Smartsupp4 screens
Chatify4 screens

Verdict

The call

The clearest difference is in-app purchases: Chatify at none against Smartsupp's 12. On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Chatify asks for nothing beyond the download.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 22, 2026 and September 16, 2026 respectively.

Scorecard1 real difference · 9 level
Smartsupp versus Chatify: the parameters behind the verdict, then further details
ParameterSmartsuppChatify
PriceFreeFree
Rating4.1 (143 ratings) — better—
Positive reviews50.9% of reviews—
Number of ratings143 — better—
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.013.4 — better
Further details — not scored
Size60 MB18 MB
Age rating4+4+
DeveloperSmartsupp.com, s.r.o.PUBBLE SAAS (IRELAND) LIMITED

Bugs and requests

Smartsupp

Reported bugs

10 issues
  • App crashes on startup
  • Cannot log in
  • Chat not working
  • Messages not received
  • Notifications not working
Show 5 more
  • App freezes
  • App closes automatically
  • Error 404 on login
  • Connection failures
  • Inconsistent notifications

Requested features

7 requests
  • Allow writing messages when customer is offline
  • Option to set status to offline
  • Red badge for unread messages
  • Repeat notifications for new chats
  • Pre-chat options
Show 2 more
  • Dark mode
  • macOS application

Chatify

Not enough reviews yet to summarise bugs or requests.

In-app purchases

11 purchases

Smartsupp

Subscriptions11
  • Standard Package Monthly$17.991 Month
  • Standard Package Monthly$30.991 Month
  • Standard Package Monthly$34.991 Month
Show 8 more
  • Pro Package Monthly$36.901 Month
  • Standard Package Monthly$59.991 Month
  • Pro Package Monthly2 variants$72.991 Month
  • Standard Package Annual$144.991 Year
  • Standard Package Annual$259.001 Year
  • Standard Package Annual$284.991 Year
  • Pro Package Annual$349.001 Year
  • Pro Package Annual$699.991 Year
None

Chatify

No in-app purchases

Questions

Is Smartsupp free?
Smartsupp is free to download, with in-app purchases available.
Is Chatify free?
Chatify is free to download, with no in-app purchases.
Do Smartsupp or Chatify have ads?
Neither Smartsupp nor Chatify shows ads.
Which is updated more often, Smartsupp or Chatify?
Smartsupp ships an update monthly, and Chatify monthly. Most recently, Smartsupp was updated on September 22, 2026 and Chatify on September 16, 2026.

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