AliSupplier vs Chatify
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AliSupplier
Manage your e-commerce business on the go with this official Alibaba product. It offers tools for store operations, order management, communication with buyers, and access to industry news. Increase efficiency and interact with potential buyers anytime, anywhere.
- E-commerce store operation
- Business management tools
- Order and merchandise management
- Buyer communication (chat, voice, video)
- Personalized workbench with plugins
- E-commerce news and live videos
Read full descriptionHide full description
----Manage Your Business, Any Time, Anywhere---- √ An official Alibaba product √ Provides services for businesses on Alibaba.com, and is an essential app for any e-commerce business √ Dedicated to providing solutions for businesses and increasing operational efficiency ----Basic Description---- The official Alibaba Supplier app serves as a dedicated e-commerce store operation, business management, and information and communication mobile tool for businesses all over the world. With Alibaba Supplier, you can easily manage store merchandise and orders, check shop data and messages, process quotes, and take advantage of business opportunities anytime, anywhere, allowing you to best manage your valuable time and better interact with potential buyers. ----Main Features---- [Workbench] Provides core operational data and a personalized operation page that includes plugins for things like products, order transactions, member management, inquiries and requests for quotation (RFQ). Shop owners can add or delete plugins freely to build their own personalized workbench. [Messages] Notification messages for the receipt of goods, orders, business opportunities and campaigns. [Chat] Inquiries from buyers can be answered in the blink of an eye. Alibaba Supplier supports a computer and mobile device being logged into the same account at the same time so that no transactions will be missed. There are also several ways to chat such as voice and video chat, and you can also check the read/unread status of messages and quickly understand what the buyer wants. [Services] Provides e-commerce services to businesses and increases their operational efficiency. [Headlines] Abundant and up-to-date e-commerce news with diverse content such as official laws, marketing strategies, high-quality products and live videos. ----Contact Us---- If you encounter any problems while using Workbench, please contact us at: - Online assistance: Go to Qianniu > Me > Settings > Questions and Feedback - PC official website: www.alibaba.com - Mobile phone official website: m.alibaba.com
Chatify
Read full descriptionHide full description
Chatify is live chat for your website. The app lets you talk to customers from your phone, so you can answer questions and win sales wherever you are. WITH CHATIFY YOU CAN: • Get notified when a new chat comes in • Chat live with visitors to your website • Answer faster with saved replies • Assign chats to the right colleague • Whisper to your team during a customer chat • Message colleagues directly or in group chats • Share images with your team or your customers BUILT FOR TEAMS Add everyone who needs to help, with unlimited agents and no per-agent fees. Your team inbox, conversations and colleagues are all in one place, wherever you are. You'll need a Chatify account to use the app. Sign up free at chatify.com
Screenshots
Verdict
The clearest difference is ads: Chatify at none against AliSupplier's shown. AliSupplier's advantage is update cadence (fortnightly vs monthly). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AliSupplier ships an update fortnightly, Chatify monthly. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | AliSupplier | Chatify |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (134 ratings) — better | — |
| Positive reviews | 26.0% of reviews | — |
| Number of ratings | 134 — better | — |
| Update frequency | Fortnightly — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 171 MB | 24 MB |
| Age rating | 17+ | 17+ |
| Developer | Hangzhou Alibaba International Information Technology Co., Ltd. | PUBBLE SAAS (IRELAND) LIMITED |
Bugs and requests
AliSupplier
Reported bugs
38 issues- Daily repeated login prompts
- Login data loss
- App freezes during setup
- Lagging and slow response
- Cannot attach video or images for feedback
Show 33 moreShow fewer
- Black text in input box in night mode
- Unable to update profile information
- App crashes repeatedly
- Top and bottom bars show garbled characters
- Mixed Chinese and English text
- RFQ cannot be updated automatically
- Logistics information takes 72 hours to update
- No appeal option for incorrect shipping numbers
- Screenshots and files display as links after update
- New version of chat interface caches slowly
- No function to send videos to customers online
- Switching between two accounts easily exits to the main page
- Manager account cannot easily view sub-account follow-up records
- Chat messages not displaying, requiring re-login
- Rendering issues preventing login
- Cannot create group chats
- Cannot use applications within the app for complex orders
- App is not optimized for Apple devices
- App is in Chinese and cannot be translated
- App not showing in correct language
- Cannot send photos from phone, only take pictures
- New version lacks live streaming option
- Cannot reply to multiple inquiries from one customer on mobile
- Frequent chat message refresh issues
- Translation feature pops up repeatedly
- Reply button missing for inquiries
- Cannot check inquiries in new version
- Unlock code bug
- Digital keyboard not working
- App freezes on startup
- App lags and doesn't load screen
- App not opening
- Version 5.0 issues with sending/receiving messages
Requested features
20 requests- Request for horizontal/landscape mode
- Need for Mac version
- Suggestion to separate inquiry and TM message lists
- Add unread TM messages to homepage
- Ability to draft orders directly from customer profiles
Show 15 moreShow fewer
- Allow multi-selection when recommending products
- Add customer's local time in chat
- Show customer online status (green dot)
- Allow editing customer names/remarks on mobile
- Display more than one recent trade assurance order
- Add floating window function for drafting orders
- Add translation feature for the entire app
- Support landscape mode for iPad Pro
- Add foreign trade tools functionality
- Ability to edit shop decoration on mobile
- Add reply with template function
- Allow paid suppliers to message buyers on RFQ market
- Add read and unread message option
- Add group chat functionality
- Ability to edit products on mobile
Chatify
Not enough reviews yet to summarise bugs or requests.
In-app purchases
AliSupplier
No in-app purchases
Chatify
No in-app purchases
