Tidio vs Chatify
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tidio
This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.
- Live chat with customers
- AI-powered chatbots for lead generation
- Quick response templates
- Real-time visitor list
- Detailed visitor information
- Push notifications for new messages
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The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed
Chatify
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Chatify is live chat for your website. The app lets you talk to customers from your phone, so you can answer questions and win sales wherever you are. WITH CHATIFY YOU CAN: • Get notified when a new chat comes in • Chat live with visitors to your website • Answer faster with saved replies • Assign chats to the right colleague • Whisper to your team during a customer chat • Message colleagues directly or in group chats • Share images with your team or your customers BUILT FOR TEAMS Add everyone who needs to help, with unlimited agents and no per-agent fees. Your team inbox, conversations and colleagues are all in one place, wherever you are. You'll need a Chatify account to use the app. Sign up free at chatify.com
Screenshots
Verdict
The clearest difference is update cadence: Tidio at weekly against Chatify's monthly. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tidio ships an update weekly, Chatify monthly. The most recent releases landed on November 1, 2026 and November 7, 2026 respectively.
| Parameter | Tidio | Chatify |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.8K ratings) — better | — |
| Positive reviews | 82.8% of reviews | — |
| Number of ratings | 4.8K — better | — |
| Update frequency | Weekly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 65 MB | 24 MB |
| Age rating | 17+ | 17+ |
| Developer | TIDIO POLAND SP Z O O | PUBBLE SAAS (IRELAND) LIMITED |
Bugs and requests
Tidio
Reported bugs
4 issues- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs
Requested features
5 requests- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting
Chatify
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tidio
No in-app purchases
Chatify
No in-app purchases
