Comparison

Tidio vs Chatify

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tidio

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

Highlights
  • Live chat with customers
  • AI-powered chatbots for lead generation
  • Quick response templates
  • Real-time visitor list
  • Detailed visitor information
  • Push notifications for new messages
Features
Read full description

The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed

About

Chatify

Features
Read full description

Modern Live Chat Software for Teams who want to grow sales by supporting customers anytime, anywhere. Chatify is simple to use, yet includes all the features you need, to provide a live chat experience that delivers. FREE Plan No Per Agent or per Contact Fees. Chatbot - Automated Messages, Automated Answers. Advanced Assign Rules. Apps for Desktop & Mobile. Unlimited Team Members, etc. Chatify is optimised for teams. It includes a host of features that help teams to work together on customer queries. What’s New? Updated UI - this update brings the mobile UI in line with the desktop version. Whisper Chat - discuss chats internally with your team before replying to the customer. Smart Prompt - The bot automatically suggests possible answers as you chat with the customer. This saves time by NOT having to type answers repeatedly. Starred Chats - star chats that you plan to follow-up on. Reminders - set reminders for chats that you wish to follow-up with later.

Screenshots

Tidio4 screens
Chatify4 screens

Verdict

The call

The clearest difference is update cadence: Tidio at every 9 days against Chatify's monthly. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Tidio ships an update every 9 days, Chatify monthly. The most recent releases landed on September 25, 2026 and September 16, 2026 respectively.

Scorecard1 real difference · 9 level
Tidio versus Chatify: the parameters behind the verdict, then further details
ParameterTidioChatify
PriceFreeFree
Rating4.8 (4.8K ratings) — better—
Positive reviews82.8% of reviews—
Number of ratings4.8K — better—
Update frequencyEvery 9 days — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.413.4
Further details — not scored
Size64 MB18 MB
Age rating17+4+
DeveloperTIDIO POLAND SP Z O OPUBBLE SAAS (IRELAND) LIMITED

Bugs and requests

Tidio

Reported bugs

4 issues
  • Inability to stay logged in
  • Failure to show live chat messages
  • Blurring of customer information
  • Frequent app log-outs

Requested features

5 requests
  • Multi-account support
  • Customizable notification sounds
  • Improved mobile app functionality
  • Integration with other platforms
  • More detailed analytics and reporting

Chatify

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tidio

No in-app purchases

None

Chatify

No in-app purchases

Questions

Is Tidio free?
Tidio is free to download, with no in-app purchases.
Is Chatify free?
Chatify is free to download, with no in-app purchases.
Do Tidio or Chatify have ads?
Neither Tidio nor Chatify shows ads.
Which is updated more often, Tidio or Chatify?
Tidio ships an update every 9 days, and Chatify monthly. Most recently, Tidio was updated on September 25, 2026 and Chatify on September 16, 2026.

Other comparisons