Now Mobile vs Joule Work

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Set up a new workspace or book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document • HR: Create or update a profile or check the vacation policy Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process. NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Joule Work is a smarter, single place for work—where AI handles the busy work, so people can stay focused on outcomes. What is the Joule Work mobile app? The Joule Work mobile app helps people accomplish complex work while on the go. Users identify their goals, and AI takes action across systems to deliver the outcome. The Joule Work experience: This new dynamic workspace surfaces relevant insights and automates routine work based on user intent—available for SAP Early Adopter Care customers. See what’s new in the Joule Work experience: Joule Work uses the deep business context of Joule Agents and Assistants to surface relevant data and automate workflows across SAP and third-party systems. Key Features: - Conversations: Conversations allow people to express intent and explore what they want to accomplish through dialogue with Joule. Joule brings together guidance and outcomes from across SAP and third-party systems. Conversations can also act as an entry point to Spaces for more complex workflows. - Spaces: Spaces are dynamic workspaces for simple and complex problem-solving. Each space is composed in real time to bring the right data, tools, and context together for a specific goal, allowing people to work in an environment that adapts to their present goal, instead of navigating applications and passive UIs. - Voice: Speak naturally to start or continue a conversation, trigger actions, and get answers—no typing required. Work hands-free between meetings, on the warehouse floor, or anywhere you need. - Multimodal input: Attach a photo, scan a document, or switch between speaking and typing without losing your context. Joule Work connects physical inputs with digital workflows. The SAP Build Work Zone experience you know—continuing to deliver. New name, same experience: SAP Mobile Start has been rebranded to Joule Work mobile app, accompanied by a new app icon and an updated user experience. All core functionality and features remain unchanged, ensuring continuity for both customers and end users with no disruption to existing workflows. Key Features: - Customize your mobile experience: Adapt theming and branding, deliver role-specific content, and let users personalize their app experience. - Easily access the SAP Autonomous Suite: Access your SAP apps, tasks, and insights from one mobile hub that takes you directly to the right screens. - Act on approvals and tasks faster: Approve, update, and act in seconds right from your mobile device with push notifications, quick actions, and native widgets. Note: To use the Joule Work mobile app with your business data, you must be a user of the underlying business solution.