Comparison

Now Mobile vs Know Dragon

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Now Mobile

Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.

Highlights
  • Request IT services (laptop, password reset)
  • Book conference rooms and set up workspaces
  • Request corporate credit cards
  • Manage onboarding documents
  • Access HR policies and update profiles
Read full description

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Set up a new workspace or book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document • HR: Create or update a profile or check the vacation policy Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process. NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

About

Know Dragon

This app helps attendees navigate a specific conference by allowing them to find sessions, build personalized schedules, and discover social and networking events. It also facilitates connections with experts and provides real-time updates.

Highlights
  • Browse and search conference sessions
  • Build personalized event schedules
  • Discover social and networking events
  • Map view for event locations
  • Real-time conference activity updates
  • Connect with experts
Read full description

Know Dragon is the unofficial Knowledge26 app for finding sessions, building your schedule, discovering after-parties and networking events, and keeping up with what’s happening around the conference. WHY INSTALL BEFORE KNOWLEDGE Plan your week before you arrive. Save the sessions you care about, find community events and happy hours, and keep track of what’s happening beyond the official conference schedule. FIND THE BEST SESSIONS FAST Browse the Knowledge26 session catalog, search by topic or speaker, and filter by track so you can quickly find the sessions most relevant to you. BUILD YOUR PERSONAL SCHEDULE Bookmark sessions and build your own conference plan. View your saved schedule in one place and avoid missing the sessions that matter most. DISCOVER PARTIES, HAPPY HOURS, AND COMMUNITY EVENTS Know Dragon helps you find the social side of Knowledge26, including after-parties, networking meetups, and community events that are often harder to track in one place. EXPLORE EVENTS ON A MAP See where events are happening and quickly figure out what’s nearby. STAY CONNECTED DURING THE EVENT Follow conference activity, keep up with what people are talking about, and stay in sync with what’s happening across Knowledge26. BOOK TIME WITH EXPERTS Use Meet a Dragon to connect with ServiceNow experts and community leaders. KEY FEATURES Browse and search Knowledge26 sessions Bookmark sessions and build your schedule Discover after-parties, happy hours, and meetups Explore events in map view Follow conference activity and updates Connect with experts through Dragon Meetings Built by Four Dragons for the ServiceNow community.

Screenshots

Now Mobile4 screens
Know Dragon4 screens

Verdict

The call

The clearest difference is ads: Now Mobile at none against Know Dragon's shown. Now Mobile also leads on ratings volume (2.3K vs 3) and monetization model (free vs ad-supported). Know Dragon's advantage is review sentiment (100% vs 68%) and rating (5.0 vs 4.7). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Know Dragon holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Now Mobile has 2.3K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 68% of Now Mobile's written reviews are positive against 100% of Know Dragon's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 16, 2026 and October 2, 2026 respectively.

Scorecard6 real differences · 4 level
Now Mobile versus Know Dragon: the parameters behind the verdict, then further details
ParameterNow MobileKnow Dragon
PriceFreeFree
Rating4.7 (2.3K ratings)5.0 (3 ratings) — better
Positive reviews67.5% of reviews100.0% of reviews — better
Number of ratings2.3K — better3
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size140 MB37 MB
Age rating4+9+
DeveloperServiceNowBrandon Wilson

Customer experience

Now Mobile

All ratings2,331 ratings
Positive94.3%
Neutral2.4%
Negative3.3%
Written reviews394 reviews
Positive67.5%
Neutral6.9%
Negative25.6%

Know Dragon

Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Now Mobile

Reported bugs

4 issues
  • Notification badge count not clearing
  • Frequent log-out issues
  • Inability to see all open cases
  • Inconsistent performance and loading times

Requested features

5 requests
  • Add search by store to view open cases
  • Improve resizing and accessibility on mobile
  • Allow profile picture changes
  • Provide more service operations features
  • Implement auto-save functionality

Know Dragon

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Now Mobile

No in-app purchases

None

Know Dragon

No in-app purchases

Questions

Is Now Mobile free?
Now Mobile is free to download, with no in-app purchases.
Is Know Dragon free?
Know Dragon is free to download, with no in-app purchases.
Which has better reviews, Now Mobile or Know Dragon?
Know Dragon is rated higher. Now Mobile averages 4.7 out of 5 from 2.3K ratings, while Know Dragon averages 5.0 from 3 ratings.
Do Now Mobile or Know Dragon have ads?
Know Dragon shows ads; Now Mobile does not.
Which is updated more often, Now Mobile or Know Dragon?
Now Mobile ships an update every 3 weeks, and Know Dragon every 3 weeks. Most recently, Now Mobile was updated on October 16, 2026 and Know Dragon on October 2, 2026.

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