Now Support vs Know Dragon

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​ © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Know Dragon is the unofficial Knowledge26 app for finding sessions, building your schedule, discovering after-parties and networking events, and keeping up with what’s happening around the conference. WHY INSTALL BEFORE KNOWLEDGE Plan your week before you arrive. Save the sessions you care about, find community events and happy hours, and keep track of what’s happening beyond the official conference schedule. FIND THE BEST SESSIONS FAST Browse the Knowledge26 session catalog, search by topic or speaker, and filter by track so you can quickly find the sessions most relevant to you. BUILD YOUR PERSONAL SCHEDULE Bookmark sessions and build your own conference plan. View your saved schedule in one place and avoid missing the sessions that matter most. DISCOVER PARTIES, HAPPY HOURS, AND COMMUNITY EVENTS Know Dragon helps you find the social side of Knowledge26, including after-parties, networking meetups, and community events that are often harder to track in one place. EXPLORE EVENTS ON A MAP See where events are happening and quickly figure out what’s nearby. STAY CONNECTED DURING THE EVENT Follow conference activity, keep up with what people are talking about, and stay in sync with what’s happening across Knowledge26. BOOK TIME WITH EXPERTS Use Meet a Dragon to connect with ServiceNow experts and community leaders. KEY FEATURES Browse and search Knowledge26 sessions Bookmark sessions and build your schedule Discover after-parties, happy hours, and meetups Explore events in map view Follow conference activity and updates Connect with experts through Dragon Meetings Built by Four Dragons for the ServiceNow community.