Endpoint Central vs Now Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Endpoint Central
This app provides IT administrators with a mobile solution for securely managing, monitoring, and controlling endpoints. It offers real-time visibility, faster remediation, and secure control over IT environments, even when away from the desk.
- Onboard, approve, and manage computers
- Deploy, approve, and monitor patches
- View hardware and software inventory
- Securely access and control devices remotely
- Monitor system health and compliance
- Dark theme for reduced eye strain
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Endpoint Central's mobile app empowers IT admins to securely manage, monitor, and control endpoints anytime, anywhere! About Endpoint Central ManageEngine Endpoint Central is a unified endpoint management and security platform trusted by 100,000+ organizations worldwide. Acclaimed by Gartner®, Forrester, and IDC, it helps modern enterprises simplify endpoint management while maintaining strong compliance and security posture. Endpoint Central mobile app extends the power of the Central console to your fingertips, enabling real-time visibility, faster remediation, and secure control over your IT environment—even when you’re away from your desk. Key Features: Scope of Management: Centrally onboard, approve, and manage computers across domains and remote offices with real-time visibility into agent installation and connectivity status. Patch Management: Deploy, approve, and monitor patches for OS and third-party applications in real time. Asset Management: Gain instant visibility into hardware inventory, software usage, licenses, and warranty details. Remote Control: Securely access devices to troubleshoot, reboot, lock, wipe, or transfer files remotely. System Health Monitoring: Track live alerts, endpoint health, compliance status, and performance metrics at a glance. Dark Theme: Reduce eye strain with an optimized dark mode designed for extended monitoring sessions. Awards and Recognition: Recognized as a Leader in the IDC ProductScape: Worldwide Unified Endpoint Management Software 2025 vendor assessment. Recognized as Best Unified Endpoint Management at the 9th Cyber & Data Security Summit. Received Voice of the Customer recognition in Gartner Peer Insights for UEM in the year 2024 Recognized as a Leader in the ISG Provider Lens™ – Future of Work (Workplace) – UEM for SMBs in the year 2023
Now Support
Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.
- Track and advance cases
- Real-time notifications
- Access knowledge articles
- Service Catalog for requests
- Virtual Agent assistance
- Biometric login
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Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
Verdict
The clearest difference is rating: Endpoint Central at 4.7 against Now Support's 4.3. Endpoint Central also leads on ratings volume (411 vs 26) and iOS requirement (14.0 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Endpoint Central holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: Endpoint Central has 411 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 47% of Endpoint Central's written reviews are positive against 44% of Now Support's.
Endpoint Central ships an update weekly, Now Support fortnightly. Both last shipped on September 30, 2026.
| Parameter | Endpoint Central | Now Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (411 ratings) — better | 4.3 (26 ratings) |
| Positive reviews | 47.1% of reviews — better | 44.4% of reviews |
| Number of ratings | 411 — better | 26 |
| Update frequency | Weekly — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 133 MB | 140 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | ServiceNow |
Customer experience
Endpoint Central
Now Support
Bugs and requests
Endpoint Central
Reported bugs
4 issues- Notifications menu item not showing
- App broken, no info after sign-in
- Won't accept on-prem credentials
- Login credentials not saved (previously)
Requested features
10 requests- Create configurations outside patches
- Create configurations from mobile app
- Push patches and configurations
- Manage configurations
- Manage software deployments
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- Manage MDM
- Push notifications for alerts
- Ability to wake or reboot machines
- Sortable inventory lists
- MSP version release
Now Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Endpoint Central
No in-app purchases
Now Support
No in-app purchases








