Idira Mobile vs Ignite Ticketing

Idira Mobile is the mobile app for Idira Remote Access and Idira Identity Secure Web Sessions. Idira Remote Access is a SaaS solution that combines Zero Trust access, biometric multi-factor authentication, just-in-time provisioning and visibility into one. Idira Mobile enables vendor access to Idira. No VPNs, agents or passwords needed. Idira Identity Secure Web Sessions adds additional layers of security to high-risk browser-based application access via step recording, continuous authentication, and session protection from device-side threats. Secure Web Sessions enables enterprises to record and audit risky user behaviour within any web application protected by Idira Workforce Identity while maintaining a frictionless user experience. The Idira Mobile app scans QR codes created on the Idira Remote Access or Idira Identity Secure Web Sessions portals, and leverages biometric capabilities of your smartphone to secure access through Idira. Before installing this app, please verify that your company or customer has been licensed for necessary services from Idira.

Ignite Ticketing is the official support and messaging app for Ignite Entrepreneurs members and their businesses. Get help fast, keep every conversation organized, and stay connected with the businesses that matter to you — all from one clean, focused app. WHAT YOU CAN DO • Browse your businesses in one place — every channel you belong to, organized alphabetically and searchable in seconds. • Message your team directly inside each business channel with @mentions and attachments. • Open a support ticket in under 30 seconds — pick the business, describe the issue, and hit submit. • Track ticket status in real time: Open, In Progress, Pending, Solved. • Get notified the moment your team replies, so nothing slips through the cracks. BUILT FOR MEMBERS AND ADMINS Members get a distraction-free inbox for their tickets and channels. Admins get powerful tools to manage businesses, invite users, assign channels, and keep every conversation moving forward. WHY IGNITE TICKETING • Purpose-built for the Ignite community — no clutter, no noise. • One app for every business you're part of. • Secure sign-in with Apple or Google • Free to download and use. Questions or feedback? Reach us at support@ignite-entrepreneurs.com. By downloading, you agree to our Terms of Service and Privacy Policy at https://tickets.ignite-entrepreneurs.com.