NZeTA vs FLEXHOTEL
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NZeTA
This official government app allows you to quickly request and pay for your New Zealand Electronic Travel Authority (NZeTA) and the International Visitor Conservation and Tourism Levy (IVL). It streamlines the process by enabling passport and credit card scanning, and supports group applications.
- Request NZeTA
- Pay IVL
- Scan passport for details
- Scan credit/debit card
- Group applications (up to 10)
- Fastest application method
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NZeTA – Get it before you go Download this free official New Zealand government app and use it to request your NZeTA and pay the IVL. The app is the fastest way to request an NZeTA and should take you less than 5 minutes. You can use the app to scan your passport to upload your details and scan your credit or debit card for ease of payment. You can request and pay for up to 10 NZeTAs in one transaction for your family or group. What are the NZeTA & IVL? The NZeTA is a border security measure introduced by the New Zealand Government on 1 October 2019. To find out more, visit the Immigration New Zealand website. https://www.immigration.govt.nz/nzeta Most visitors coming to New Zealand must pay an International Visitor Conservation and Tourism Levy (IVL). The IVL is a way for you to contribute directly to the tourism infrastructure you use and help protect the natural environment you enjoy during your stay in New Zealand. For more information on the IVL, visit this website https://www.mbie.govt.nz/immigration-and-tourism/tourism/tourism-funding/international-visitor-conservation-and-tourism-levy/. The Legal stuff Immigration New Zealand (INZ) will use the information you provide in this app about yourself or others, including photographs, to assess NZeTA requests. Information may also be used to improve INZ’s services and administration of the Immigration Act 2009. See our privacy statement (https://www.immigration.govt.nz/about-us/site-information/privacy) for more information about our handling of personal information and your rights. The use of this app is subject to our terms of use https://www.immigration.govt.nz/about-us/site-information/terms-of-use. It is your responsibility to ensure that to the best of your knowledge the information you provide via this app is accurate and that you answer the questions truthfully and correctly. The information will be retained and will become part of New Zealand immigration records. INZ may provide information to other agencies in New Zealand and overseas where such disclosure is required or permitted by the Privacy Act 1993, or otherwise required or permitted by law.
FLEXHOTEL
Unlock your hotel room door directly from your smartphone. This free app transforms your mobile device into a secure digital room key, simplifying check-in and access.
- Smartphone as digital room key
- Easy room access
- Free to use
- Secure mobile entry
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Access your hotel room using your smartphone. Your smartphone is your digital mobile room key. Using FLEXHOTEL is easy and free! 1. Download FLEXHOTEL 2. Enter Code and access your room
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Verdict
NZeTA and FLEXHOTEL both sit at 4.4 stars, but that hides the real split: 100% of FLEXHOTEL's written reviews are positive against 31% of NZeTA's. NZeTA's advantage is ratings volume (897 vs 3). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.4 for NZeTA against 4.3 for FLEXHOTEL. That said, the two scores are not equally well evidenced: NZeTA has 897 ratings behind it against 3, so its average is the more settled of the two. Written reviews are what separate them: 31% of NZeTA's written reviews are positive against 100% of FLEXHOTEL's.
NZeTA ships an update every 6 weeks, FLEXHOTEL every 3 months. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.
| Parameter | NZeTA | FLEXHOTEL |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (897 ratings) — better | 4.3 (3 ratings) |
| Positive reviews | 30.5% of reviews | 100.0% of reviews — better |
| Number of ratings | 897 — better | 3 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 117 MB | 17 MB |
| Age rating | 4+ | 12+ |
| Developer | Ministry of Business, Innovation and Employment | FLEXIPASS Keyless Mobile Access SRL Semplice |
Customer experience
NZeTA
FLEXHOTEL
Bugs and requests
NZeTA
Reported bugs
4 issues- Passport scanning issues due to reflections
- Inconsistent app behavior across devices
- Payment processing failures or double charges
- Loss of application data when app is closed
Requested features
4 requests- Option to manually upload photos
- Ability to add multiple travelers in one session
- Clearer instructions and error handling
- In-app status tracking and updates
FLEXHOTEL
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NZeTA
No in-app purchases
FLEXHOTEL
No in-app purchases
