Comparison

Icelandair vs Klappið

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Icelandair

Manage your entire travel experience from booking to boarding. Access flight details, Saga Club benefits, and pre-order services. Stay informed with timely notifications throughout your journey.

Highlights
  • Book flights
  • Manage bookings
  • Saga Club membership access
  • Pre-order meals and baggage
  • Online check-in and boarding pass
  • Flight notifications
Features
Read full description

The Icelandair app guides you through your journey with ease. With a simple and effective interface, the app provides access to various beneficial features related to your flight, keeping all travel information in one handy location. GET MORE OUT OF YOUR SAGA CLUB MEMBERSHIP See your Saga Club and Tier Credit status, earn and use Saga Points, add Saga Club card to Wallet, or use your virtual Saga Club card in the app. You can also register Saga Points for past flights. BOOK FLIGHTS Search for your next travel destination, book your flight with auto-filled information, and access booking details in one place. OVERVIEW OF YOUR ENTIRE JOURNEY Manage your journey by preordering meals, choosing a seat, or adding baggage to your flight. Check-in online via the app and receive the boarding pass directly. Save your boarding pass in Wallet or share it with other travelers in your booking. GET NOTIFIED ABOUT YOUR FLIGHT Receive notifications at the right time and stay informed at every stage of your journey.

About

Klappið

This official public transportation app allows users to purchase single tickets and period passes for buses in Reykjavík. You can register payment methods, buy travel media, and validate your purchase directly on the bus.

Highlights
  • Purchase single tickets
  • Buy period passes (monthly, yearly)
  • Register payment methods
  • Validate travel media on buses
  • Official Strætó app
Features
Read full description

The Klappið app is an official Public transportation payment app, made for Strætó Iceland (the Administrative body for public transportation in the capital area of Iceland). The purpose of the app is to provide payment possibilities of various sorts in public transportation, including single tickets and period passes (such as monthly or yearly passes) for the citizens and guests of Reykjavík. The user can, in the first phase, sign on, register a payment method, purchase a travel media and confirm the purchase by validation in the buses of Strætó.

Screenshots

Icelandair4 screens
Klappið4 screens

Verdict

The call

The clearest difference is rating: Icelandair at 4.7 against Klappið's 3.3. Icelandair also leads on ratings volume (7.1K vs 158). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Icelandair holds the better App Store score, 4.7 against 3.3. That said, the two scores are not equally well evidenced: Icelandair has 7.1K ratings behind it against 158, so its average is the more settled of the two. Written reviews point the same way: 14% of Icelandair's written reviews are positive against 12% of Klappið's.

UpkeepUpdate frequency

Icelandair ships an update every 2 months, Klappið every 5 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
Icelandair versus Klappið: the parameters behind the verdict, then further details
ParameterIcelandairKlappið
PriceFreeFree
Rating4.7 (7.1K ratings) — better3.3 (158 ratings)
Positive reviews13.5% of reviews — better12.4% of reviews
Number of ratings7.1K — better158
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size87 MB67 MB
Age rating4+4+
DeveloperIcelandair ehf.Stræto bs.

Customer experience

Icelandair

All ratings6,906 ratings
Positive92.3%
Neutral2.1%
Negative5.6%
Written reviews185 reviews
Positive13.5%
Neutral5.9%
Negative80.5%

Klappið

All ratings157 ratings
Positive52.2%
Neutral8.9%
Negative38.9%
Written reviews137 reviews
Positive12.4%
Neutral4.4%
Negative83.2%

User reviews

Icelandair

From 7.1K App Store ratings

What we love

  • 👍 Convenient for airport use
  • 🚀 User-friendly
  • 💡 eSIM purchase option

Room to improve

  • 🐛 Buggy and crashes frequently
  • 🔍 Unable to find booking information
  • 🔍 Unreliable flight status updates
  • 🔍 Difficult to navigate and use
  • 🔍 Inconsistent and confusing UX

Klappið

From 158 App Store ratings

What we love

  • ✅ Easy ticket purchasing process
  • 🗺️ Helpful route planning and bus tracking features
  • 💳 Convenient digital payment option
  • 📱 Works well for local Icelandic users with proper phone numbers
  • 🚀 Significant improvements over previous version

Room to improve

  • 🚫 International phone numbers not supported for registration
  • 🐛 SMS verification codes fail to send to non-Icelandic numbers
  • ❌ Anonymous login has severe limitations and ticket loss issues
  • ⚠️ Tickets frequently disappear or fail to load
  • 🔌 Requires constant internet connection to function

Bugs and requests

Icelandair

Reported bugs

5 issues
  • Constant log-outs and inability to log back in
  • Date of birth field issues
  • Incorrect flight and booking information displayed
  • Boarding pass disappearing from app
  • Inability to add or modify passenger information

Requested features

6 requests
  • Improve login and account management
  • Add biometric login options
  • Enhance flight status and gate information
  • Streamline check-in and boarding pass features
  • Improve seat selection and meal ordering
Show 1 more
  • Provide better customer support and communication

Klappið

Reported bugs

16 issues
  • SMS verification codes not sent to international numbers
  • Tickets disappear after purchase or login
  • QR codes fail to scan on bus readers
  • App crashes and becomes unresponsive
  • Credit card addition fails with validation errors
Show 11 more
  • Anonymous login conflicts with phone number registration
  • Incorrect country code auto-selection
  • Tickets don't load when activated
  • App logs out users unexpectedly
  • Duplicate charges for single ticket purchases
  • Timetable inconsistencies between app and actual schedules
  • Keyboard covers input fields during card entry
  • App incompatible with older iPhone models
  • Tickets don't display while offline
  • Payment processing errors requiring multiple attempts
  • Saved card information removed after updates

Requested features

11 requests
  • Email-based verification as alternative to SMS
  • Support for international phone numbers
  • Offline ticket activation capability
  • Live bus location map display
  • Physical card payment option without extra cost
Show 6 more
  • Child, disabled, and elderly pricing visibility
  • Better error recovery and account reset options
  • Improved anonymous account stability
  • Delay notifications with red text on real-time map
  • Card reader payment option on buses
  • Clearer distinction between single and group tickets

In-app purchases

None

Icelandair

No in-app purchases

None

Klappið

No in-app purchases

Questions

Is Icelandair free?
Icelandair is free to download, with no in-app purchases.
Is Klappið free?
Klappið is free to download, with no in-app purchases.
Which has better reviews, Icelandair or Klappið?
Icelandair is rated higher. Icelandair averages 4.7 out of 5 from 7.1K ratings, while Klappið averages 3.3 from 158 ratings.
Do Icelandair or Klappið have ads?
Neither Icelandair nor Klappið shows ads.
Which is updated more often, Icelandair or Klappið?
Icelandair ships an update every 2 months, and Klappið every 5 weeks. Most recently, Icelandair was updated on October 29, 2026 and Klappið on October 24, 2026.

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