AVOID! Bought tickets we can’t use
We downloaded this app, fought with it until we found out how to buy and activate a ticket only for the system to be down on the bus at the Keflavik airport, so we needed up buying more tickets. Since our mobile phone numbers are US based we can only use the app in “anonymous” mode which doesn’t seem to have a way to request refunds or report issues.
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Ábending
Ef vagnarnir eru seinir þá er mjög mikilvægt að merkja áætlaða komutíma með rauðu letri inná rauntímakortið. Það er virðing gagnvart farþegum að tilkynna seinkanir.
Miklar framfarir/much improved
Þegar Klappið kom fyrst í stað Strætóappsins var það óhentugt og frekar ömurlegt en núna virkar þetta alveg ljómandi vel!
Það er auðvelt að kaupa miða og virkja (með staðfestu kreditkorti) og að finna ferðaleiðir og áætlun og sjá hvar vagnarnir eru á leiðinni.
Áður var td vandamál að greiða og ferðaplanið datt út meðan á ferðinni stóð sem var mjög óheppilegt þegar skipts þurgti um vagn.
Ég hef haft bílpróf í áratugi, vinn við að ferðast og á einkabíl en gleðst yfir hvað þetta er orðið þægilegt og aðgengilegt.
Mundu eftir strætó!
Það er auðvelt að kaupa miða og virkja (með staðfestu kreditkorti) og að finna ferðaleiðir og áætlun og sjá hvar vagnarnir eru á leiðinni.
Áður var td vandamál að greiða og ferðaplanið datt út meðan á ferðinni stóð sem var mjög óheppilegt þegar skipts þurgti um vagn.
Ég hef haft bílpróf í áratugi, vinn við að ferðast og á einkabíl en gleðst yfir hvað þetta er orðið þægilegt og aðgengilegt.
Mundu eftir strætó!
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Drasl app
Þetta app er algert drasl og gjörsamlega gangslaust, myndi gefa núll stjörnur ef það væri hægt. Það er bara hægt að nota þetta með íslenskt símanúmer. Túristar geta ekki notað það vegna þess að það kemur aldrei sms kóði til staðfestingar ef þú ert með erlent símanúmer. Reyndi að hringja í strætó, þau gátu ekkert gert, viðurkenndu að þetta væri þekkt vandamál. Konan lofaði að senda mér miðakort sem kom auðvitað aldrei. Gat aldrei notað strætó á Íslandi útaf þessu fn appi og varð að notast við hopp hjól og leigubíla í staðin. Þvílíka prumpið Strætó!
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Not the best
Don’t waste your time with this app if you don’t have a european phone number ; you can buy tickets onboard any straeto bus without punishment, even on long routes like Reykjavik to Selfoss
Bad
Didn’t have US as an option to make an account and robbed me
Cannot sign up from U.S. number
It lets you select from a bunch of area codes. But if yours isn’t on the list, good luck, you’re just not allowed to pay to ride a bus.
Very poor but what choice do you have?
Storing card auth codes in app? In the 21st century? Really? Plus slow, buggy, infuriating. Quicker to walk than to buy a ticket for the bus on this useless app.
This is the worst mobile ticketing solution for public transportation in the northern hemisphere
This is the worst mobile ticketing solution for public transportation in the northern hemisphere.
Not only is the app horrible the underlying infrastructure is so bad that it is unfathomable that this was created in the 21st century.
Not only is the app horrible the underlying infrastructure is so bad that it is unfathomable that this was created in the 21st century.
Doesn’t work!
Will not let you enter a USA (code +1) phone number, so you cannot set up an account. Way too tedious and takes too much time to do things as an anonymous account. It’s ashamed as I really wanted to use it on my trip to Iceland.
Awful
Terrible app hard to use for no reason
Useless for Americans
Doesn’t allow US numbers for whatever reason but requires a number to login. Makes sense that was lower on the priority list than North Korea.
Tourist
Great app! They’re working hard on taking in suggestions and making it better. Let’s give them some credit:)
1 star is generous
Yikes.
Absolute joke of an app
I heard Iceland spent 300m krona developing this piece of garbage, what a waste of money. I can’t even register with a U.S. phone number (but I can with Syria for example) how does that make any sense? I develop apps for a living and guarantee I could rewrite this for a fraction of the price in a fraction of the time and actually make it stable. Guaranteed there’s some dev shop behind this that contracts cheap talent abroad, with some bro middlemen taking all the profits.
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Does not have option for United States!
Just trying to sign up and there is no way to change language. Despite that I make it to sign on page and the drop down has every country (most of which will likely never have visitors here) yet there is no option for US, USA, United States, The United States, tried to find any option. Nothing! Very disappointing given how much money we spend into the Iceland tourism industry.
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It works!
Giving a good review because this app is working well now. It’s a bit fiddly but is cheaper than paying cash, so well worth having.
Not sure how they got this contract…
A very silly application that makes the simplest successful transaction feel like a minor miracle meriting a burnt offering to the gods Odin and Thor.
Payment and other errors everywhere. What would have been wrong with just putting a card reader on every bus like a normal European city???
Payment and other errors everywhere. What would have been wrong with just putting a card reader on every bus like a normal European city???
Not working at all
I’m not sure how is this app published for public app even they can’t provide a secure connection for registrations
If from out of country… find another way
I’d give this zero stars if possible. I am from USA and struggled all trip to use this app. It wouldn’t accept my foreign phone number, so I had to login as anonymous every single time. Therefore, I had to enter my credit card info every time. It was a pain. And if I bought the ticket too early, it would log me back out after it had charged me. I got charged for about 3-4 tickets that I did not use simply from it kicking me off the app at sometime during the process. So my suggestion, if you aren’t from Iceland….don’t. I finally found bus tickets at the 10-11 that was in physical format and you could pay for uses vs. time periods. Do this if at all possible.
Honestly, I don’t know why they haven’t fixed this as tourism is a big part of the economy for them. It’s like they didn’t even consider out of country visitors when developing this app. It definitely needs help.
Honestly, I don’t know why they haven’t fixed this as tourism is a big part of the economy for them. It’s like they didn’t even consider out of country visitors when developing this app. It definitely needs help.
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