Microsoft Surface vs REP 4.0
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Microsoft Surface
Manage and personalize your audio devices. Update firmware, view device information, and adjust settings like equalizer and volume. Connect and control devices, and access tutorials for assistance.
- Update earbuds and headphones
- View and change device info
- View battery and volume
- Personalize settings
- Change equalizer settings
- Control connected devices
- Reset devices
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Here are the things you can do: • Update your earbuds and headphones • View and change device info • View battery info and volume level • Personalize settings • Change equalizer settings to get the sound you want • Control which devices are connected • Change language settings • Reset your earbuds and headphones to the factory settings • Watch tutorial videos • Send us feedback
REP 4.0
This app provides retail representatives with educational resources and updates on Microsoft products and services globally. It features forms, surveys, news, and links to relevant company and product information.
- Product and service education
- Company news and updates
- Forms and surveys
- Links to company websites
- Social media integration
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The Retail Engagement Program (REP) is for retail representatives working across retail chains, countries, and around the world looking to become more educated and to stay informed of all things Microsoft products and services related. This application serves as just a starting point for all Retail Engagement Program information and provides forms, surveys, news as well as relevant company, product and service links to websites and social media. Please check back often for new and important news and information.
Screenshots
Verdict
The clearest difference is rating: REP 4.0 at 5.0 against Microsoft Surface's 3.2. Microsoft Surface's advantage is review sentiment (27% vs 0%) and ratings volume (159 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
REP 4.0 holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: Microsoft Surface has 159 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 27% of Microsoft Surface's written reviews are positive against 0% of REP 4.0's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 18, 2026 and October 3, 2026 respectively.
| Parameter | Microsoft Surface | REP 4.0 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (159 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 26.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 159 — better | 1 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 70 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | Microsoft Corporation | Westlake Software, Inc. |
Customer experience
Microsoft Surface
REP 4.0
Bugs and requests
Microsoft Surface
Reported bugs
11 issues- App stuck on scanning/searching for headphones
- Bluetooth connection drops during calls
- App won't recognize headphones even when paired
- Authentication hangs on 'Authenticating' screen
- Constant red light indicator issues
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- Firmware updates cause connection degradation
- App fails to load when headphones are connected
- Pairing mode limbo after power cycling
- Earbud chirping and constant disconnections
- Uneven battery drain between earbuds
- App incompatibility with newer iOS versions
Requested features
9 requests- MacOS app support
- iPad landscape mode support
- Customizable gesture controls
- Better device switching between paired devices
- More EQ preset options
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- Xbox wireless compatibility
- Ability to disable automatic noise cancellation on calls
- Case battery level indicator
- Computer/device management features
REP 4.0
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Microsoft Surface
No in-app purchases
REP 4.0
No in-app purchases
Questions
Is Microsoft Surface free?
Is REP 4.0 free?
Which has better reviews, Microsoft Surface or REP 4.0?
Do Microsoft Surface or REP 4.0 have ads?
Which is updated more often, Microsoft Surface or REP 4.0?
Other comparisons
