Microsoft Surface vs Lenovo Smart Care
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Microsoft Surface
Manage and personalize your audio devices. Update firmware, view device information, and adjust settings like equalizer and volume. Connect and control devices, and access tutorials for assistance.
- Update earbuds and headphones
- View and change device info
- View battery and volume
- Personalize settings
- Change equalizer settings
- Control connected devices
- Reset devices
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Here are the things you can do: • Update your earbuds and headphones • View and change device info • View battery info and volume level • Personalize settings • Change equalizer settings to get the sound you want • Control which devices are connected • Change language settings • Reset your earbuds and headphones to the factory settings • Watch tutorial videos • Send us feedback
Lenovo Smart Care
This utility app enhances interaction with Lenovo devices, offering timely and seamless support. It aims to provide customers with better assistance when they need it most.
- Enhanced Lenovo device interaction
- In-time assistance
- Seamless support services
- Customer support tool
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Smart Care is a software product that helps customers better interact with their Lenovo devices and provides in-time, seamless assistance when needed.
Screenshots
Verdict
The clearest difference is review sentiment: Lenovo Smart Care at 100% against Microsoft Surface's 27%. Lenovo Smart Care also leads on rating (4.0 vs 3.2). Microsoft Surface's advantage is ratings volume (159 vs 1) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lenovo Smart Care holds the better App Store score, 4.0 against 3.2. That said, the two scores are not equally well evidenced: Microsoft Surface has 159 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 27% of Microsoft Surface's written reviews are positive against 100% of Lenovo Smart Care's.
Microsoft Surface ships an update every 2 months, Lenovo Smart Care every 4 months. The most recent releases landed on October 18, 2026 and October 9, 2026 respectively.
| Parameter | Microsoft Surface | Lenovo Smart Care |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (159 ratings) | 4.0 (1 ratings) — better |
| Positive reviews | 26.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 159 — better | 1 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 70 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | Microsoft Corporation | Lenovo APLA |
Customer experience
Microsoft Surface
Lenovo Smart Care
Bugs and requests
Microsoft Surface
Reported bugs
11 issues- App stuck on scanning/searching for headphones
- Bluetooth connection drops during calls
- App won't recognize headphones even when paired
- Authentication hangs on 'Authenticating' screen
- Constant red light indicator issues
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- Firmware updates cause connection degradation
- App fails to load when headphones are connected
- Pairing mode limbo after power cycling
- Earbud chirping and constant disconnections
- Uneven battery drain between earbuds
- App incompatibility with newer iOS versions
Requested features
9 requests- MacOS app support
- iPad landscape mode support
- Customizable gesture controls
- Better device switching between paired devices
- More EQ preset options
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- Xbox wireless compatibility
- Ability to disable automatic noise cancellation on calls
- Case battery level indicator
- Computer/device management features
Lenovo Smart Care
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Microsoft Surface
No in-app purchases
Lenovo Smart Care
No in-app purchases
Questions
Is Microsoft Surface free?
Is Lenovo Smart Care free?
Which has better reviews, Microsoft Surface or Lenovo Smart Care?
Do Microsoft Surface or Lenovo Smart Care have ads?
Which is updated more often, Microsoft Surface or Lenovo Smart Care?
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