MAG Lightning vs Service Snap 2.0

With Lightning by MAG (Maximus Auto Group), it's faster than ever to file & process a claim for your service drive customers. When customers who previously purchased a MAG vehicle protection product with their new car or truck from one of the participating program dealerships, you can use Lightning to verify their coverage protection, file a claim, get authorization and receive payment as quick as lightning! If they don't have coverage, sell the owner a new policy, quick and easy, right there in the service drive! Lightning Benefits: - Scan a VIN and advise the customer on the spot if they might have vehicle protection coverage - Start a new claim and in no time complete the process without a phone call or paperwork! - View the status of all current claims in the service drive - Manage assigned work in your service drive - Get near-realtime authorization to begin servicing the customer quicker - Converse with your claim representative through the in-app chat program - Add additional comments and photos to any open claim if necessary - Attach the completed RO workorder and get reimbursed more quickly! - View KPIs showing vehicle protection claims from your service drive - View previously paid claims up to 30 days

Designed to work with Reynolds Retail Management System, Service Snap 2.0 enhances dealership personnel’s ability to communicate recommended service on a customer’s vehicle. Photos and videos detailing the vehicle condition can be sent to a customer to communicate the need for a repair and why it’s recommended they are done during this service visit. The photos and videos are stored with the repair order and can be referenced at any time. Now, technicians and service advisors can more clearly communicate with customers and keep the service appointment moving quickly.